Welcome to our new website

We’ve redesigned niagararegion.ca to make it easier to find what you need. We’re still putting on the finishing touches, so over the next few weeks you may notice:

  • Search is still learning. Some results may be incomplete or out of date. Try browsing by topic from the main menu.
  • Some links may not work. Old bookmarks and links may lead to pages that have moved.
  • Pages are still being updated. We’re reviewing content across the site and improving it as we go.

Paramedic services

Close-up of a woman making a phone call

911 in Niagara

Emergency services

Find out when to call 911, what information to give, and how to help while you wait for an ambulance to arrive.

Calling 911 in Niagara

Community paramedic teams

Providing in-home or on-site health visits, including fall response, mental health support and end-of-life care

Paramedic operations

Information about operations, including stations, translation services, and target and response times for emergency calls

Public defibrillators

Register a public automated external defibrillator so it can be found in an emergency, or request one for your event

Request EMS records

Request a copy of an ambulance call report, dispatch summary or 911 recording

Related information

Become a paramedic

Learn about the certification requirements and steps to join Niagara Emergency Medical Services.

Share your experience with us

Have a question, concern, compliment or general inquiry? Use our online form to get in touch or report a missing item.