Ontario Road
851 Ontario Rd., Welland
905-736-0512
Riordon Street
29 Riordon St., St. Catharines
289-673-5634
Southridge Shelter
201 Glenridge Ave., St. Catharines
905-682-2477
Summer Street
5925 Summer St., Niagara Falls
289-673-5634
Emergency shelters
Niagara Region funds housing-focused emergency shelters to provide temporary support for individuals and families experiencing homelessness while they find suitable housing. These shelters are designed for those who are without another safe and suitable place to stay.
The goal is to have the experience with homelessness be as short as possible and not happen again.
If you're at risk of losing your housing
Call 211 to connect with a homelessness prevention agency.
Prevention services can help you avoid losing your home through rent support, mediation and other assistance.
If you're homeless and need shelter
Call 211 to connect with a local shelter.
The helpline is available 24/7 and will help match you with an appropriate shelter based on your needs.
If shelters are full
Ask 211 to connect you with Niagara Assertive Street Outreach.
This is specialized support for when shelter beds aren't available. They can help with immediate needs and alternatives.
Shelters in Niagara
All shelters provide temporary support while you work toward permanent housing. To access any shelter, call 211.
Adults 25 and older (all genders)
Adults 25 and older (women and gender diverse)
YWCA Niagara Region
6135 Culp St., Niagara Falls
183 King St. St. Catharines
905-988-3528
Salvation Army Booth Centre
184 Church St.
St. Catharines
905-684-7813
The RAFT
17 Centre St.
St. Catharines
905-984-4365
About our shelters
Housing-focused
Prioritizes housing goals with:
- Application assistance
- Dedicated casemanagers
- Housing search support
- Move-in coordination
Low-barrier access
Easier access to a shelter means:
- Couples and families accepted
- Inclusive for all genders
- No identification needed
- Overnight and daytime access
Onsite services
Services and staffing that offer:
- 24/7 support
- All meals
- Health, mental health and addictions support and referrals
- Income assistance
- Life skills programs
Safety
A safe, secure environment that includes:
- Privacy fence
- Security cameras
- Shelter policies
- Trained staff
Safety
Safety is a top priority. Policies, procedures and practices are set up to ensure the safety and well-being of everyone at the shelter.
There is zero tolerance for:
- Arson or drug dealing
- Excessive damage to property
- Sexual harassment or sexual violence
- Theft
- Violence or threats of violence
Community concerns
The Ontario Human Rights Code doesn't allow people to choose who lives in their neighbourhood, and research has demonstrated that shelters and other social infrastructure will not impact property values.
To support the shelter and be a good neighbour, we'll provide contact information for community members to address concerns and work together on solutions and improvements.