Homelessness resources and funding

In Niagara, as in many places across Canada, homelessness is a real challenge.

Most people experiencing homelessness in Niagara are residents. While some may move for personal reasons, such as availability of services or relationships with family and friends, there is no strong evidence that people come to Niagara just for homelessness services.

It can be hard not knowing what to do when you see people in our community who need support. Emergency, temporary, long-term and preventative services are available.

How you can help

Take a moment to assess the situation and determine what help is needed. If someone doesn't want to engage, respect their choice. Many people experiencing homelessness know about available services but may have reasons for not using them.

Call 911

If someone appears to be in distress or needs emergency medical attention.

Call 211

If you see someone who may be experiencing homelessness or who could use support.

How Niagara Region helps

We fund and coordinate various services, such as housing-focused emergency shelters and homelessness services that provide outreach, homelessness prevention and supportive housing programs.

We also work with community organizations to:

  • Expand affordable and supportive housing initiatives
  • Invest in programs that keep people housed
  • Improve coordination between shelters, outreach services and housing providers
  • Track and reduce chronic homelessness using data-driven tools like Built for Zero Canada

Learn more about how we're working to prevent and end homelessness.

Homelessness in Niagara

Even as the number of individuals rehoused grew by 25 per cent between 2023 and 2025, chronic homelessness rose by 16 per cent over the same period, from 594 to 690 people.

Niagara Region homelessness and housing data, 2023 to 2025

Chronic homelessness snapshot: 594 (2023), 629 (2024), 690 (2025). Total homelessness snapshot: 1,231 (2023), 1,136 (2024), 1,203 (2025). Individuals rehoused annually: 962 (2023), 1,174 (2024), 1,204 (2025).
Chronic homelessness (subset)
Point-in-time snapshot
Total experiencing homelessness
Point-in-time snapshot
Individuals rehoused
Annual total

Chronic homelessness

Of those known by name on Dec. 31, 2025, 690 individuals were experiencing chronic homelessness.

That’s approximately 57 per cent of those experiencing homelessness. 

Availability of beds

The Region's shelter system has capacity to accommodate 300 people.

This includes spaces for individuals, families and couples.

Funding announcements

Learn about federal and provincial funding announcements that will help to address homelessness-related challenges in Niagara.

Niagara Region will receive $2,650,000 in Canada-Ontario Community Housing Initiative Residual Last Mile Funding from the provincial Ministry of Municipal Affairs and Housing.

The funding will address affordable and supportive housing projects that are in advanced stages of construction where extra funds could lead to faster completion.

The funding was awarded to Niagara Region to expedite the completion of the Lyons Douglas Heights housing development project, a 62-unit affordable housing project in Fort Erie.

Niagara Region will receive an additional $493,700 in Canada-Ontario Housing Benefit funding from the provincial Ministry of Municipal Affairs and Housing.

This funding will support the transition of individuals experiencing homelessness from shelters and encampments into housing. It will support individuals living in encampments who are ready for housing, while also freeing up shelter spaces by helping those in shelters move into long-term housing.

A collaboration of 10 community partners submitted a funding application to the Ministry of Health for a three-year HART Hub demonstration project. They have been awarded an investment of up to $18.9 million.

A HART Hub is a new service for Niagara. It will connect chronically homeless populations to essential services in a community setting, and help to support adults with mental health and / or substance use challenges whose unique needs have not been met through traditional programs.

Gateway Residential Community Support Services will be the lead organization with support from a range of collaborating partners, including Niagara Region.

Niagara Region has received $294,000 and $345,995 in funding from the Homelessness Reduction Innovation Fund. Administered by the Canadian Alliance to End Homelessness, this federal funding is part of the federal government’s commitment to Reaching Home: Canada’s Homelessness Strategy. The funding supports projects designed to support data-informed projects that can measurably reduce homelessness.

$294,000 in funding has been provided for Niagara Region’s Aging with Dignity pilot program, which targets early intervention for seniors at risk of homelessness.

In Niagara, seniors are a rising share of people experiencing homelessness. In addition to the challenge of finding affordable, accessible housing options, many seniors are facing complex challenges, such as declining health, limited income, mobility issues and social isolation.

Aging with Dignity was created to address those realities early. Through a rapid-response, early-intervention model, a specialized team now provides care planning, housing support, financial guidance, connections to community services and mental health support. The team also offers short-term follow-up support after a senior moves into housing, helping them settle in and maintain their independence and housing.

$345,995 in funding has been provided to support Niagara Region’s Aftercare Program.

The Aftercare Program helps people get ready to move into a home and stay living there successfully. Housing loss prevention workers provide support just before someone moves in and during the first 90 days after they move in.

The program helps people:

  • Get ready to move into housing
  • Spot problems early
  • Learn strategies to help them keep their housing
  • Get help early so they do not experience homelessness again

Niagara Region will receive $4.4 million in funding under the new Unsheltered Homelessness Encampment Initiative from the federal Ministry of Housing, Infrastructure and Communities.

The enhanced funding will help cover capital and start-up costs for the South Niagara shelter and permanent St. Catharines shelter, expand outreach programs to support people transitioning to housing, and advance the supportive housing strategy.

Funding was issued in the 2024 / 2025 and the 2025 / 2026 fiscal years.

Connect with community services

Learn what happens when you call 211 — a free, confidential helpline that connects you to community services.

A map of Niagara with pins on it marking locations
Dial 211 for help