Welcome to our new website

We’ve redesigned niagararegion.ca to make it easier to find what you need. We’re still putting on the finishing touches, so over the next few weeks you may notice:

  • Search is still learning. Some results may be incomplete or out of date. Try browsing by topic from the main menu.
  • Some links may not work. Old bookmarks and links may lead to pages that have moved.
  • Pages are still being updated. We’re reviewing content across the site and improving it as we go.

Public pools and spas

Requirements, signage, safety and compliance resources for owners and operators of public pools, spas and spray / splash pads in Niagara.

Opening or reopening a facility

Before opening or reopening a public pool, spa, splash pad or wading pool, you must notify Niagara Region Public Health to schedule an inspection.

Submit your notification at least a few weeks before your intended opening date to allow time for scheduling.

Submit an opening notification

Operator's guide

The Niagara Region Pool and Spa Operator Guide covers everything you need to operate a public pool or spa safely and in compliance with Ontario Regulation 565.

It includes water chemistry, inspection procedures, record keeping and emergency equipment.

Pool And Spa Operator Guide

Documents and regulations

A clipboard with a list of tasks, and a magnifying glasss

Inspection reports

Find inspection reports for public pools and spas in hotels and recreation facilities across Niagara.

Phone

Complaints

To report complaints of illness or serious injury, call 905-688-8248 or 1-888-505-6074 ext. 7268.

Have a question?

Contact Environmental Health