Congregate living settings
Support and resources for operators of long-term care homes, retirement homes, assisted living facilities, group homes and emergency shelters in Niagara.
Infection prevention and control (IPAC)
Free support is available for your facility
The IPAC Hub Niagara provides congregate living settings with support in infection prevention and control. Services are funded by the Ontario Ministry of Health at no cost to your facility.
To learn about available support, visit the Hamilton Niagara Haldimand-Norfolk Brant Infection Prevention and Control Hub.
Outbreak management
Outbreak management involves coordinated efforts to identify, understand and prevent the spread of infectious diseases with the goal of protecting the health and well-being of residents, staff and visitors.
To report a suspected or confirmed outbreak, call 905-688-8248 ext. 7590.
Outbreak management guides and checklists
- Recommendations for outbreak prevention and control in institutions and congregate living settings (PDF)
- Summary of outbreak prevention and control recommendations
Long-term care and retirement homes
- Infection prevention and control checklist for long-term care homes and retirement homes (PDF)
- Infection prevention and control self-assessment audit for long-term care homes and retirement homes (PDF)
- COVID-19 guidance for retirement homes in Ontario (PDF)
Other congregate living settings
Supplementary materials and posters
More information
Health care facility outbreaks
Inspection results
Review health inspection reports for facilities in Niagara.
Personal protective equipment
Operators can access the Government of Ontario's PPE supply portal to order personal protective equipment.
Property standards
For property standards or building concerns, contact your city or town's by-law office.
Vaccination
For questions about vaccination, call 905-688-8248 ext. 7425 or email Vaccine Preventable Diseases.