If you need an extra bedroom due to:
- Medical reasons
- Disability
- Other documented needs
Apply for community housing
If you're ready to apply for community housing, the Housing Services Applicant Portal makes it easy to apply online, track your application and update your information.
How the online application works
With the Housing Services Applicant Portal, you can:
- Complete your application online at your own pace
- Save your progress and return later
- Track your application status
- Update your contact information and building selections anytime
- Upload required documents securely
Homeless status referral
If you're experiencing homelessness and working with an organization in Niagara (including Indigenous organizations) to find housing, ask for a homeless status referral from the organization you're working with. They can submit this on your behalf.
Before you apply
Before you start, make sure you've reviewed the eligibility requirements.
What you'll need
Time
You will need approximately 30 minutes to complete the application. Your application automatically saves, so you can come back and finish it later.
Technology
- Valid email address
- Internet access
- Desktop or laptop computer (recommended for best experience) or mobile device
Housing unit locations
Once your application is approved, we will add you to all housing locations you're eligible for based on the address you listed in your application.
- If you gave an address within Niagara, we'll add you to all wait lists you qualify for in that city or town
- If you gave an address outside Niagara, we'll add you to all wait lists you qualify for across Niagara
- If you left the address blank, we'll add you to all wait lists you qualify for across Niagara
You will be asked to review the housing selections we made and to make any changes based on your preferences.
Documents
Canadian birth certificates, immigration documents, status cards from Indigenous Services Canada for all members of your household.
Accepted formats: PDF, JPEG, JPG, BMP, PNG, GIF
Required documents
You will need to provide documents for all household members 16 years of age or older.
Do not submit original documents.
Choose one of the following:
- Canadian birth certificate
- Canadian citizenship document (8.5 x 11 inches, both sides)
- Permanent resident card (both sides)
- Proof of application for permanent residency
- Record of landing
- Convention refugee documentation
- Refugee claimant form
- Valid Canadian passport
- Status card (Indigenous Services Canada)
Get started
Choose the situation that applies to you.
I'm new to the wait list
Your username is your email address. You can reset your password anytime using your email.
I applied before the portal existed
Do not create a new account. Contact Housing Services for access to your existing file.
I already have an account
Update or continue your existing application on the central waitlist.
After you submit your application
Once you complete and submit your application online, Housing Services will review it. Allow up to eight weeks for review. Learn more about what happens after you apply for community housing.
Special request forms
If you have special circumstances, you may need to submit additional forms. Contact Housing Services to submit your forms by email.
For persons experiencing:
- Abuse by someone they live with or have lived with in the past three months
- Human trafficking
For persons with:
- Physical limitations where climbing stairs significantly affects their health and there isn't an elevator