Niagara Emergency Medical Services is made up of paramedics and emergency medical dispatchers who are committed to promoting the safety and well-being of all residents and visitors to Niagara.
There are 17 ambulances bases throughout the region and have 30 emergency service vehicles which are staffed by over 230 Advanced and Primary Care Paramedics. Our state of the art Communication Centre is staffed with over 25 System Status Controllers who handle all 911 emergency and scheduling of ambulance calls 24/7.
The traditional roles of Emergency Medical Services focuses on paramedics providing emergency care to stabilize a patient's condition, rapid transport to hospital, as well as inter-facility transfers for both emergency and non-emergency situations.
The fundamental principles that all EMS service providers abide by revolve around an emergency medical services system that is:
The primary customers of EMS are those with medical emergencies. Secondary customers include the families of the patients, and partners such as base and local hospitals, dispatch centres, long-term care facilities, and the Provincial Ministry of Health and Long-Term Care.