Vaccine Delivery Schedule
Submit your vaccine order a minimum of three full business days before your scheduled delivery day. The day of delivery does not count.
For example, if your delivery day falls on the second Tuesday of July (July 8, 2025), you must submit your vaccine order three business days before, which would be Wednesday (July 2, 2025) by 4:15 p.m.
- Orders received less than three full business days before will not be processed until the following delivery date
- Vaccine orders will only be delivered to your facility according to the vaccine delivery schedule. Consider making a note of the delivery dates in advance to plan accordingly. For example, based on the scenario described, note on your calendar that July 8 is your delivery date and orders need to be in by July 2 at 4:15 p.m.
- Statutory holidays do not count toward one of the three business days. Public Health offices are closed on statutory holidays.
Delivery schedule
St. Catharines A and B are determined by the location of a health care provider's office in collaboration with the Vaccine Preventable Disease Program. If you're not sure whether your office is A or B, call Public Health.
Health care provider location |
Delivery dates |
|---|---|
| St. Catharines A | First Tuesday of the month and third Thursday of the month |
St. Catharines B |
First Wednesday of the month and third Friday of the month |
| Niagara Falls and Niagara-on-the-Lake | Second Tuesday of the month and fourth Thursday of the month |
| Welland and Pelham (Fenwick, Fonthill) | First Thursday of the month and third Tuesday of the month |
| Port Colborne | First and third Monday of the month |
| Grimsby, Smithville, Lincoln (Beamsville, Jordan, Vineland) and Thorold | Second Wednesday of the month and fourth Tuesday of the month |
| Fort Erie (Ridgeway) | Second Thursday of the month and fourth Wednesday of the month |
Returning vaccines
If vaccine product(s) were missed and / or you are concerned your full order was not received, call Public Health immediately. Please state that you are a health care provider, and we will prioritize your call during times of high call volume.
Call Public Health
Call the Vaccine Preventable Disease program at 905-688-8248 or 1-888-505-6074 ext. 7396, Monday to Friday 8:30 a.m. to 4:15 p.m.
© Niagara Region - 1815 Sir Isaac Brock Way, Thorold, ON, L2V 4T7 - Phone: 905-980-6000, Toll-free: 1-800-263-7215
