Important Information During a Postal Strike
Canada Post is accepting and delivering mail and parcels in all locations.
Niagara residents, suppliers and customers should prepare for backlogs in mail delivery and delays to mail delivery service.
Learn more about Canada Post service disruptions.
How to make or receive payment during a strike
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Ontario Works clients
If you receive your payments through direct deposit, payments will continue to be deposited into your bank account as usual.
Ontario Works recipients are still required to report income and changes to their circumstances. They can pick up and drop off the necessary reporting forms at their local Community Services office.
January monthly cheques
January cheques will be available for pick up at local offices starting Tuesday, Dec. 16 at 1:30 p.m. Please note that cheques will be dated for Dec. 31.
If you receive your assistance through direct deposit, it will be deposited into your bank account on Dec. 31.
All client letters and direct deposit statements for January will be mailed but there may be delays in receiving them.
Trustee and pay direct cheques
Trustee and pay direct cheques will be available for pick up at the Community Services office associated with the address on the cheque.
Vendor cheques
As Canada Post is accepting, processing and delivering mail and parcels with some delays, daily vendor cheques will be mailed.
Customers waiting for a bill / invoice from Niagara Region
Customers with amounts owing to Niagara Region are reminded that payments must still be received by the due date.
Consider using methods other than Canada Post, including online banking, credit card and electronic fund transfer. Contact accounts.receivable@niagararegion.ca to learn more.
Customers waiting for a bill from Niagara Region can sign up to receive invoices by email.
Sign up to receive invoices
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