Job Posting #18242

Program Assistant Clinical Services (VPD)

Closing Date:Thu., Jun. 01, 2017
Department:Public Health and Emerg Servs
Location:Headquarters Campbell East
Type:Temporary Full-Time
Duration:24 months
Union:CUPE 1287
Salary:$26.01 - $27.50 per hour
Work Hours:35 hrs / week

Temporary Duration

Approximate Duration: 24 months

Important Notice and Amendments

Please note: to be eligible for this position candidates must have successfully completed 1 year post secondary education/training diploma in business or office administration.

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Provides clerical and administrative support to the various programs withinthe division, through organizing, coordinating, and follow-up. 

Keyboards and proofreads various reports, correspondence, documents, newsletters, physical file management overheads for presentations, meeting minutes, reports, flyers, and preparation of materials used in the various program areas. 

Performs a variety of client-focused activities, in a professional, knowledgeable and courteous manner. 

Provides answers to callers and visitors to general inquiries about Public Health operations.

Fills vaccine orders or prescription related documentation and maintains records related to the ordering and supply or other related supplies.


  • 2 years related experience in similar environment where interaction with the public was significant
  • Minimum of 3-6 months of experience with medical terminoloy.
  • Working knowledge of municipal, public health, and not-for-profit organizations, their structure and services provided.
  • Must possess strong working knowledge of word processing, spreadsheet, database, and graphics/presentation computer applications.
  • Must possess knowledge of the Internet.


  • Completion of Grade 12
  • Completion of  1 year of post secondary education/training in a business or office administration program or equivalent
  • Additional training in software courses including database, spreadsheet, word processing, and communications software applications


  • Must be familiar with general office procedures
  • Must have exceptional customer service orientation, tact, diplomacy skills necessary to deal with diversity of staff and clients
  • Must be results oriented
  • Must possess excellent communication (verbal and written) and interpersonal skills.
  • Must possess excellent organization skills.
  • Must have strong ability to focus on needs/requirements of the cilent

Special Requirements

  • Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
  • An annual influenza vaccination is recommended but not required.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY! Let us know why you would be an excellent team member by submitting your online application. We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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