Refund Policy for Online Payments

If you require a refund, complete and submit the form below.

Return policies vary depending on your type of purchase and the Niagara Region department, so you may be required to provide more information.

A representative from Niagara Region will contact you within five business days to resolve your request.

Request a Refund

* = Required

Contact Information

* First Name

* Last Name

* Phone xxx-xxx-xxxx

* Email

* Order ID 17 characters starting with "mhp", found on your receipt email

* Amount Charged

* Date Charged

* What is this refund for?

Notice of Collection

Any personal information or personal health information submitted will be collected, used, and disclosed, where applicable, by members of Regional staff according to the Municipal Freedom of Information and Protection of Privacy Act or the Personal Health Information Protection Act. Any information you share will only be used for the intended purpose for which it was provided.

For questions or comments about privacy practices, or for more information about the administration of the Municipal Freedom of Information and Protection of Privacy Act in Niagara Region programs, see Freedom of Information and Open Government.

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