Persons wishing to use specialized transit must meet the following criteria:
Disability alone does not create eligibility. Decisions are made on a case-by-case basis and are based on the applicant's functional ability to use conventional transit some or all of the time.
It is not a medical decision deemed by the applicant's physician, nor is it based on the applicant's income or age. Unavailability of conventional transit does not constitute eligibility.
Persons who meet the above eligibility requirements can complete the application process.
If you are not approved for Niagara Specialized Transit, all Niagara Region Transit buses are fully accessible. All buses are low floor design (one-step on, one-step off) at the front and rear door areas for passengers with walkers and canes, or who are able to walk unassisted but have difficulty using stairs.
All low floor buses are equipped with a folding ramp for easy boarding, with slip-resistant and raised edges to prevent assistive devices from slipping. Upon request, the transit operator will lower these ramps at the front door area in order to assist people with disabilties.