The inter-municipal specialized transit service is for residents of Niagara who have a disability that prevents them from using conventional transit services.
To use Niagara Specialized Transit, you must submit an application form. The application will be reviewed against the eligibility criteria. If your application is approved, you will be eligible to book trips. Bookings are offered on a first come, first served basis and must be booked at least 24 hours before your trip.
The service is for travelling from one municipality to another municipality in Niagara. Trips to Hamilton can be done through a connection to DARTS.
Lack of conventional transit in your area does not equal eligibility, and is not a basis for approving your application.
To have a form mailed to you, call 905-980-6000 ext. 3382 or 1-800-263-7215, Monday to Friday, 8:30 a.m. - 4:30 p.m. If you get our voicemail system, only leave a contact name and phone number. Don't leave your mailing address. We'll return the call within one business day.
To update information for your Niagara Specialized Transit application, email us your updates or call the transit information line at 905-680-2052 ext. 3550, and press 2 (Monday to Friday, 8:30 a.m. - 4:30 p.m.).
A representative from Niagara Region will be in contact once we have received all documentation.