Due to the COVID-19 pandemic, some Regional services are closed or cancelled.

Niagara Region Transit Customer Service

Your input and feedback is important to us. We want to hear your ideas and suggestions on how we can make Niagara Region Transit a better service for everyone.

Get in contact with us by using one of the following methods:

Online Submission

Submit your comments and concerns online, 24 hours a day, seven days a week.

Allow up to two business days for a reply to your online submission.

Telephone and Fax

Passengers can get in touch with Niagara Region Transit by phone at:

  • Local: 905-980-6000 ext. 3550
  • Toll-free: 1-800-263-7215 ext. 3550


Attention: Niagara Region Transit
Niagara Region
Sir Isaac Brock Way
P.O. Box 1042
Thorold, ON
L2V 4T7

Social Media

Social media is a great way to stay in touch with the Niagara Region Transit for updates:

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