Rights and Responsibilities
The Ontario Works program balances your needs as a participant with your individual responsibility.
If you are applying for or are eligible for Ontario Works, you have the right to:
- be told about your eligibility in writing
- appeal a decision about your eligibility that you do not agree with
If you are receiving Ontario Works, you are required to:
- meet with a casemanager every 3 months to review your Participation Agreement and every 12 months to review your financial information
- take part in employment assistance activities that will help you find a job
- report any income or earnings you receive from a job, a training program or other source of income, such as Employment Insurance, pensions, WISB, insurance support, etc.
- keep your receipts and statements in order including pay stubs, bank account statement, child care receipts, etc. to verify your income, assets and expenses
- tell us about any changes in your situation such as getting a job, opening or closing a bank account, having a baby, moving, etc.
- provide documents or information that we ask you for
- obtain any other income that you are entitled to such as child support, Ontario Child Benefit, Employment Insurance, other tax benefits, etc.
- repay any Transition Child Benefit money you received if you get a retroactive Ontario Child Benefit and/or National Child Benefit Supplement payment that applies to the same month(s) you received the Transition Child Benefit
- repay any money you received that you were not entitled to