Overpayments

Cash in Hand

As an Ontario Works participant, one of your responsibilities is to repay any money you received that you were not entitled to. All overpayments are subject to recovery - on active and inactive cases. Only under exceptional circumstances is an overpayment considered uncollectible.

Overpayments can occur several different ways including:

  • if an amount has been provided to you that exceeds the amount of entitlement, the excess is an overpayment

  • if you, your spouse or dependent fails to honour an Assignment or Agreement to Reimburse, the amount is an overpayment

  • if your assets exceed the asset limit for the benefit unit, you are ineligible for assistance and an overpayment is calculated for the period during which your assets were in excess of the limit

  • if assets are not disclosed at the time of application and your assets place you above the asset limit, an overpayment is established

  • if assets are received after the time of application and are not disclosed, an overpayment is established

  • through an administrative error such as miscalculation or failure to act on information

  • if your dependent spouse incurred an overpayment when he or she was a recipient or dependent spouse in a different benefit unit, an overpayment applies to his or her current benefit unit

  • if you and dependent spouse move between programs (Ontario Works, Ontario Disability Support Program, Family Benefits etc.) or between delivery agents throughout Ontario, an overpayment may be established

Section Nine of the Ontario Works Policy Directives has complete details about overpayments.


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