Employment Programs

Male Computer TrainingIn addition to financial help for basic needs, social assistance programs help residents prepare for, find and keep a job. The province has two social assistance programs: Ontario Works, and the Ontario Disability Support Program.

Ontario Works

Ontario Works is administered by Social Assistance and Employment Opportunities at the Regional Municipality of Niagara and is available to eligible residents.


To be eligible for Ontario Works, you must:

  • be a resident of Ontario
  • be in immediate financial need
  • be willing to participate in employment assistance activities that will help you find a job

How do I Apply for Social Assistance?

You may apply for social assistance through the Ontario Works program by calling our Intake Line at 905-641-9230 or 1-866-627-1110 if calling from West Niagara.

Helping you Prepare for and Find a Job

Through the Ontario Works program, we can work with you to help you become job-ready by:

  • determining what you need to become employed
  • developing a plan based on your skills, experience and circumstances

We offer a range of employment-focused services:

  • to help to upgrade your skills
  • to improve your literacy level and basic education
  • training for jobs needed in our local job market
  • resume writing and job search workshops

Ontario Disability Support Program

The Ontario Disability Support Program provides employment help for individuals with disabilities and is delivered by the Ministry of Community and Social Services, not by Niagara Region.

Survey for Ontario Works Participants

The Ontario government is conducting an online survey to gather feedback on your experiences with employment and training programs and services in Ontario.

We hope that you can share your feedback and insights by completing the survey between Monday, September 21 and Friday, October 16, 2015.

  • Participation in this survey is voluntary. If you do not want to participate or if you do not want to answer every question it will not affect your ability to access employment and training programs and services or other government-funded services. 
  • This survey is anonymous. If you choose to participate, you will not be asked to give your name. 

If you have any questions or concerns about this survey, contact Silvye Pereira at 416-515-5063, or Silvye.Pereira@mnp.ca.

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