Due to the COVID-19 pandemic, some Regional services are closed or cancelled.

Offices: Social Assistance and Employment Opportunities

The Port Colborne office will re-open Monday, Jan. 13 at 1 p.m. For questions, call 905-734-7975.

There are five community offices across Niagara serving the region's population.

Office hours are Monday to Friday 8:30 a.m. to 4:30 p.m. 234 Bunting Road, St. Catharines 5853 Peer Street, Niagara Falls 92 Charlotte Street, Port Colborne 469 Central Avenue, Fort Erie

St. Catharines
234 Bunting Rd.
Serves St. Catharines, Niagara-on-the-Lake, Thorold, Lincoln, Grimsby and West Lincoln residents

Niagara Falls
5853 Peer St.

Welland
250 Thorold Rd.
Serves Welland and Pelham residents

Port Colborne
92 Charlotte Street
Serves Port Colborne and Wainfleet residents

Fort Erie
469 Central Ave.
Serves Fort Erie, Crystal Beach, Ridgeway and Stevensville residents

The administrative office of Social Assistance and Employment Opportunities is located at:

Niagara Region Headquarters
Community Services
Campbell East
Sir Isaac Brock Way, Box 344
Thorold, ON L2V 3Z3
905-984-6900

Holiday Closures

Our offices are closed on:

  • Christmas Eve
  • Christmas Day
  • New Year's Eve
  • New Year's Day
  • Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • Thanksgiving Monday

Our offices are open on Remembrance Day.

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