Last Updated: March 31, 2020, 4:05 p.m.
Due to the COVID-19 pandemic, Regional headquarters is closed to the public. The following Regional services are also closed or cancelled.
Child Care Centres
Clinics / Classes
Healthy, Safe and Strong
Cancelled
Due to several site closures and the advice of Public Health, classes are
cancelled until April 6 at which time the closures will be re-assessed.
Dental
Cancelled
Dental clinics are postponed until further notice. For emergency services, call 905-688-8248 ext. 7962.
Breastfeeding
Video appointment
Breastfeeding clinics are postponed until further notice, but we're still offering phone and video call support. If you have breastfeeding concerns, call Niagara Parents at 905-684-7555 to connect with a lactation consultant.
Vaccination Clinics
Cancelled
Public Health Vaccination Clinics are cancelled. Contact your health care provider or walk-in clinic to ask about making a vaccination appointment.
Long-term Care Homes
Linhaven
Closed to visitors
All visits are suspended until further notice with the exception of people visiting residents who are end-of-life.
Adult Day Service Facilities
West Niagara
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Upper Canada Lodge
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Gilmore Lodge
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Linhaven
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Northland Pointe
Cancelled
Services are temporarily suspended as of March 15 to safeguard the health and well-being of seniors against COVID-19.
Fairhaven
Cancelled
The Aphasia Program is temporarily suspended to safeguard the health and well-being of seniors against COVID-19.
Provincial Offences Courts
Welland
Closed to public
The Welland Provincial Offences Courthouse is closed to the public. We continue to provide service via telephone
and email.
All Provincial Court matters in Niagara scheduled
between Monday, March 16 and Friday, May 29, 2020 will be adjourned. If you're a party or witness to a matter that is
scheduled to be heard between March 16 and May 29 inclusive, you don't need to
attend court. A new date will be provided to you by the
Provincial Offences Court.
Fines
can still be paid by phone and online.
Sexual Health Centres
Welland
Closed
The Welland Sexual Health Centre is closed until further notice.
Community Services / Ontario Works Offices
Welland
Closed to public
All services will be provided by phone. Contact your casemanager or Welland - Port Colborne office at 905-734-7975.
Niagara Falls
Closed to public
All services will be provided by phone. Contact your casemanager or Niagara Falls - Fort Erie office at 905-354-3561.
Waste Collection
Garbage and Recycling Collection
Service changes
There is no curbside collection of large household item / bulk goods for single family homes and apartments with six units or less until April 17. Residents who need to dispose of a large item can visit a Niagara Region landfill site for disposal.
To help keep waste collectors safe, follow these waste disposal guidelines:
- Used tissues, and other organic material, must be placed in paper bags or certified compostable bags and tied before being placed in the Green Bin, so they don’t fall out
- All garbage must be placed in garbage bags and should not be loose in garbage containers
Transit Bus Routes
Public Health Offices
Well Water Testing
Cancelled
We're not accepting well water samples for testing at this time. All drop off
locations are closed to the public.
Tick submission
Suspended
Tick submissions will be temporarily suspended.
If you have a tick you would like identified, you can refer to etick.ca for a quick identification resource.
Ticks can also be placed in the refrigerator and saved for submission at a later date.
Tick submissions are for surveillance purposes only and not for diagnosis. If you have concerns, contact your health care provider.
Business and Finance
Business Licensing Office
Closed to public
The Business Licensing office is closed to the public. Services are being provided Monday to Friday, 9 a.m. to 4 p.m. by phone at 905-980-6000 ext. 6380 and email at licensing@niagararegion.ca.
Bid Opportunities
Changes
All public bid openings have been suspended until further notice. Bid results will be made available on bids&tenders™.
An addenda will be
issued for all current bid postings replacing hardcopy submission
requirements with electronic submission only. The addenda will provide content
and instructions on how bidders can upload their submissions to
bids&tenders™.
Landfills
Walker Recycling Drop-Off Depot
Reduced service
Until further notice, residents cannot drop-off items at the Walker Residential
Drop-off Depot for recycling. All items (except for scrap metal) will be placed
in open containers to reduce risks associated with repeat contact with handling
recycling containers for residents and staff.
These
items are still being accepted in large open recycling containers for drop-off
at Humberstone Landfill (Welland) and Bridge Street Drop-off Depot (Fort Erie)
for recycling.
Niagara Road 12
Reduced service
The Grimsby Benevolent Fund Reusable Goods Depot at Niagara Road 12 is closed.
Residents are asked to hold onto reusable goods for donation or look for other donation bins in your community.or bring the material to the Goodwill
Reusable Goods Depot at Humberstone Landfill. Otherwise, this material will be
landfilled.
Wastewater Facilities
Parks, Naturalization Sites
Glenridge Quarry
Closed
The Glenridge Naturalization Site is closed. This includes all trails and site structures / educational displays.
