Important Information During a Postal Strike

Canada Post and the Canadian Union of Postal Workers are currently negotiating a new collective agreement.

Niagara residents, suppliers and customers should prepare now for a possible disruption in mail delivery service as early as August 30, 2016.

Ontario Works Clients

Ontario Works has resumed mailing social assistance payments to individuals and families now that Canada Post has withdrawn its lock out notice.

If you receive your payments through direct deposit, payments will continue to be deposited into your bank account as usual. Direct deposit slips, drug and dental cards for July will be placed in the mail.

In the event of a postal service disruption, cheques for discretionary benefits will be available at your local Community Service office for pick up:

Provincial Offences Court Services

Paying Fines

During a postal service disruption residents are required to pay their fines on time.

You have two other ways to pay your Provincial Offences fine:

  1. Online with
  2. In-person at a Niagara Provincial Offences Court office

Do not mail fine payments if a strike is expected or during a postal service disruption.

Document Delivery

You can deliver documents:

If you have already mailed documents or forms to the court by regular mail, the court may not be able to complete your request until the postal strike is over.

Residents of Long-term Care Homes

Residents can pick up their monthly bill at their long-term care home.

Payment can be made by cheque at the long-term care home or Niagara Region Headquarters.

Niagara Regional Housing Tenants

Tenants can drop off payment directly at Niagara Region Headquarters.


Suppliers can send invoices by email to

Suppliers expecting payments from Niagara Region and Niagara Regional Housing are encouraged to sign up for electronic fund transfer to avoid the inconvenience of postal service disruptions.

To sign up for EFT:

  1. Complete an electronic fund transfer payment application form making sure to include a void cheque
  2. Email the completed form to or fax 905-984-3667

Payment cheques will be available for pick up at Niagara Region headquarters in Thorold for suppliers who choose not to sign up for electronic fund transfer.

Customers Waiting for a Bill / Invoice from Niagara Region

Customers waiting for a bill from Niagara Region can sign up to receive invoices by email.

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