Area transit operators taking action to keep service available while protecting riders and drivers during COVID-19

Niagara Region, Niagara Falls, St. Catharines and Welland transit operators are working together to coordinate actions to maintain transit service in the community while taking steps to protect health and safety of riders and transit drivers. Given the current situation with COVID-19, all operators are working to follow public health guidelines around social distancing in an effort to limit the spread of the disease.

Some transit operators have already made changes to their service levels. As of Monday, March 23, all operators will now be operating with significantly modified schedules until further notice. Riders are encouraged to check with the transit service provider for more information on the specific changes to schedules.

Riders on conventional transit will also now board the bus via the rear door, to help protect transit drivers through this additional measure of social distancing.

All transit operators are undertaking sanitization of their conventional and specialized transit vehicles and applying anti-microbial coatings to their entire fleets to be completed by end of week.

Niagara Region, Niagara Falls, St. Catharines and Welland transit are all experiencing significant reductions in levels of ridership with the closures which have taken place in Niagara. However, they recognize transit is a key service which many are still using to get to work or medical appointments.

Additional measures and further reductions in service levels may be necessary in the coming weeks and will be communicated to riders and the community as they are determined. 


Norman Miller
Niagara Region
905-980-6000 ext. 3215

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