Resources

Adult Services

• Crisis

  Agency	Phone Number
  Community Outreach and Support Team (COAST) COAST provides services to people in the Niagara region who are in crisis and have a mental health concern	1-866-550-5205
  Distress Centre Niagara Provides free, confidential 24-hour distress line	St. Catharines/Niagara Falls: 905-688-3711 Port Colborne/Wainfleet: 905-734-1212 Fort Erie: 905-382-0689 Grimsby/West Lincoln: 905-563-6674
  Gillians Place Immediate phone support, emergency shelter or long-term support in creating a new, abuse-free life	905-684-8331 or for French services 1-877-336-2433
  Niagara Region Sexual Assault Centre 24 hour service	905-682-4584
  Victim Services Niagara - Victim Crisis Assistance Ontario A service providing on-scene early intervention and crisis intervention to victims of crime and tragic circumstances	Crisis phone: 905-682-2626 Office phone: 905-688-4111 ext. 5084

• Health

  Agency		Phone Number
  Bridges Community Health Centre Primary health care, illness prevention and community development COVID-19 update: Telephone appointments only. You will be triaged by a doctor if you need to be seen in person. All groups and programs are cancelled.	Port Colborne	289-479-5017
  	Fort Erie	905-871-7621
  Centre de Sante Communautaire Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counselling COVID-19 update: Telephone appointments only		905-734-1141
  Outreach Assistance For populations in Niagara who can't access traditional health services		Call 905-401-8649 or 289-241-4231
  Niagara Falls Community Health Centre Multi-service health centre that provides free primary health care and community development services COVID-19 update: Telephone appointments only		905-356-4222
  Niagara Region Public Health		905-688-8248 or 1-888-505-6074
  Quest Community Health Centre Provides primary health care and community capacity building COVID-19 update: Telephone appointments only unless your call is considered an emergency		905-688-2558
  Telehealth Free, confidential telephone service. Get health advice from a registered nurse		1-866-797-0000

• Counselling and support services

  Agency	Phone Number
  Canadian Mental Health Association Telephone counselling	905-641-5222
  Community Support Services of Niagara Providing hot and frozen meals on wheels	1-866-283-1931
  Consumer Survivor Initiative Phone support for anyone who is facing a challenging	905-732-4498 from 8:30 a.m. - 12:30 p.m.
  Family Counselling Centre Niagara Counselling is available by video or phone only	905-937-7731 ext. 3345
  Family Support Network of Niagara Online support and education for families who have a relative with mental health issues	905-894-6808
  Fort Erie Native Friendship Centre Provides Indigenous people access to appropriate services for their mental, emotional, spiritual and physical well-being. Services are available online and by phone only.	905-871-8931
  Mental Health & Addictions Access Line 24/7 support	1-866-550-5205
  Niagara Gatekeepers Phone referral service for at risk seniors to stay safe and independent at home	905-684-0968
  Niagara Life Centre Family support centre and counselling COVID-19 update: Face-to-face sessions and groups are cancelled. Telephone counseling is available.	St. Catharines: 905-934-0021 Fort Erie: 905-871-0236
  Niagara Region Mental Health Early Intervention In Psychosis Program For individuals 14-35 years old who are experiencing a first episode of psychosis	905-688-2854 ext. 7262
  Niagara Region Public Health, Community Programs Programs to help older adults remain safe and independent at home COVID-19 update: Offering regular telephone wellness checks. In-person programs are cancelled.	905-984-2621 or 1-877-212-3922
  Healthy Babies Healthy Children A free home-visiting program that assists expectant mothers and new parents who need support (Niagara Parents) COVID-19 update: video appointments only	905-684-7555
  Niagara Region Mental Health Free counselling, treatment and case management services for youth, adults and seniors with serious and persistent mental illness	905-688-2854 ext. 7262
  Niagara Parents Connect with a public health nurse online and by phone	905-684-7555
  Niagara Regional Native Centre COVID-19 update: In-person services are suspended until further notice. Telephone and video conference support is available.	905-688-6484
  Oak Centre Community mental health program COVID-19 update: The clubhouse is closed. Phone support only.	905-788-3010
  St. Joseph's Healthcare, Women's Health Concerns Assist in the diagnosis and treatment of women 18 years and up with mental health challenges who are pregnant or up to nine months postpartum COVID-19 update: No in-person visits and follow-up visits are by telephone.	1-905-522-1155 ext. 33605
  Start Me Up Niagara Addiction, mental illness, poverty, homelessness and unemployment support COVID-19 update: Drop-in centre at 17 Gale Cres. is closed from 11:30 a.m. to 1 p.m. on weekdays. There's no sit in lunches on weekends; lunch bags will be distributed instead. Gatherings and events at 17 Gale Cres. and 203 Church St. are cancelled. There's an increase in hand washing and sanitizing, and continued use of disposable utensils.	905-984-5310

• Alcohol, drugs, tobacco and gambling

  Agency	Phone Number
  Addiction Recovery Services St. Catharines and Port Colborne for members of Addictions Ontario COVID-19 update: Withdrawal management (detox) providing services to clients at 905-682-7211 Newport Treatment Centre cancelled client treatment services, but referrals continue at 905-378-4647 ext. 32500 for when service resumes Out and About Niagara Addiction Services for clients with an opiate addiction using methadone or suboxone replacement therapy available by phone at 289-479-5090 A Better Choice (ABC) program for pregnant and parenting moms offers phone support at 905-378-1075 Rapid Access Addictions Medicine (RAAM) Clinic offers phone support at 905-378-4647 ext. 49463	N/A
  Community Addiction Services of Niagara Assessments, treatment planning, counselling and referrals COVID-19 update: Telephone appointments only	905-684-1183
  Online support Smart Recovery 12 step meetings Recovery Support
  Segue Clinic A community-based addiction treatment centre specializing in opioid use disorder	905-688-1827
  Tobacco Hotline Quit smoking support and reporting a smoking or vaping complaint	905-688-8248 ext. 7393 or 1-888-505-6074 ext. 7393

• Self-help apps and online support for mental well-being

  Agency
  Beyond the Silence App Information and support for managing mental health at work
  Big White Wall An online mental health and well-being service offering self-help programs, creative outlets and a community that cares
  Bounce Back A free online program designed to help adults and youth 15 years or older managing symptoms of depression and anxiety
  Mind Your Mood Track your moods and get a 'mood report'
  MindShift Strategies based on cognitive behavioural therapy to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety
  Mother Matters: Women's College Hospital Eight-week online support group for women with mood / adjustment challenges following the birth of their baby. Registration is limited
  My Anxiety Plans Free online anxiety management program based on cognitive-behavioural therapy
  Niagara Region Public Health, Mental Well-being Mental health training, workplace mental health, suicide prevention / life promotion, and online tools
  Smiling Mind Daily meditation and mindfulness exercises from any device

• COVID-19 resources

  Agency
  Anxiety Canada Coping with COVID-19
  Canadian Centre on Substance Use and Addiction Impacts of COVID-19 on substance use
  The Centre for Addiction and Mental Health: Talking to children about COVID-19 and its impacts Challenging worries and anxious thoughts Dealing with problems in a structured way
  Mental Health Commission of Canada Mental health resources during COVID-19
  Niagara Region Mental Health Coping during isolation
  Wellness Together Canada Mental health and substance use support
  World Health Organization Coping with stress during COVID-19 Helping children cope with stress during COVID-19

Youth Services

Youth services include addiction, counselling, food banks and sexual health and more.

Online Resources

• Big White Wall Canada is a safe and anonymous peer support community
• BounceBack Ontario helps manage symptoms of depression and anxiety for adults
• Centre for Addiction and Mental Health
• Headspace provides guided meditation for all levels
• Mental health meter by Canadian Mental Health Association
• MindShift helps teens and young adults copy with anxiety
• wellbeingguide.ca for ideas to improve your mental health

For other mental health support in your community, call 211 to help find you programs and services in Niagara or visit eMentalHealth.ca.

Public Health

Mental Wellbeing

• Training
• Workplace
• Suicide Prevention
• Online Tools