COVID-19 - As of Jan. 14, a stay at home order is in effect. See restrictions and public health measures. Get updates on COVID-19 and learn about service disruptions.


Adult Services

  • Crisis
    Agency Phone Number
    Community Outreach and Support Team (COAST)
    COAST provides services to people in the Niagara region who are in crisis and have a mental health concern
    Distress Centre Niagara
    Provides free, confidential 24-hour distress line

    St. Catharines/Niagara Falls: 905-688-3711

    Port Colborne/Wainfleet: 905-734-1212

    Fort Erie: 905-382-0689

    Grimsby/West Lincoln: 905-563-6674

    Gillians Place
    Immediate phone support, emergency shelter or long-term support in creating a new, abuse-free life
    905-684-8331 or for French services 1-877-336-2433
    Niagara Region Sexual Assault Centre
    24 hour service
    Victim Services Niagara - Victim Crisis Assistance Ontario
    A service providing on-scene early intervention and crisis intervention to victims of crime and tragic circumstances

    Crisis phone: 905-682-2626

    Office phone: 905-688-4111 ext. 5084

  • Health
    Agency Phone Number

    Bridges Community Health Centre
    Primary health care, illness prevention and community development

    COVID-19 update: Telephone appointments only. You will be triaged by a doctor if you need to be seen in person. All groups and programs are cancelled.

    Port Colborne 289-479-5017
    Fort Erie 905-871-7621

    Centre de Sante Communautaire
    Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counselling

    COVID-19 update: Telephone appointments only

    Outreach Assistance
    For populations in Niagara who can't access traditional health services
    Call 905-401-8649 or 289-241-4231

    Niagara Falls Community Health Centre
    Multi-service health centre that provides free primary health care and community development services

    COVID-19 update: Telephone appointments only

    Niagara Region Public Health 905-688-8248 or 1-888-505-6074

    Quest Community Health Centre
    Provides primary health care and community capacity building

    COVID-19 update: Telephone appointments only unless your call is considered an emergency


    Free, confidential telephone service. Get health advice from a registered nurse

  • Counselling and support services
    Agency Phone Number
    Canadian Mental Health Association
    Telephone counselling
    Community Support Services of Niagara

    Providing hot and frozen meals on wheels

    Consumer Survivor Initiative
    Phone support for anyone who is facing a challenging time
    905-732-4498 from

    8:30 a.m. - 12:30 p.m.

    Family Counselling Centre Niagara
    Counselling is available by video or phone only
    905-937-7731 ext. 3345
    Family Support Network of Niagara

    Online support and education for families who have a relative with mental health issues

    Fort Erie Native Friendship Centre

    Provides Indigenous people access to appropriate services for their mental, emotional, spiritual and physical well-being. Services are available online and by phone only.

    Mental Health & Addictions Access Line 24/7 support 1-866-550-5205
    Niagara Gatekeepers
    Phone referral service for at risk seniors to stay safe and independent at home

    Niagara Life Centre
    Family support centre and counselling

    COVID-19 update: Face-to-face sessions and groups are cancelled. Telephone counseling is available.

    St. Catharines: 905-934-0021

    Fort Erie: 905-871-0236

    Niagara Region Mental Health Early Intervention In Psychosis Program
    For individuals 14-35 years old who are experiencing a first episode of psychosis
    905-688-2854 ext. 7262

    Niagara Region Public Health, Community Programs
    Programs to help older adults remain safe and independent at home

    COVID-19 update: Offering regular telephone wellness checks. In-person programs are cancelled.

    905-984-2621 or 1-877-212-3922

    Healthy Babies Healthy Children
    A free home-visiting program that assists expectant mothers and new parents who need support (Niagara Parents)

    COVID-19 update: video appointments only

    Niagara Region Mental Health

    Free counselling, treatment and case management services for youth, adults and seniors with serious and persistent mental illness

    905-688-2854 ext. 7262
    Niagara Parents
    Connect with a public health nurse online and by phone

    Niagara Regional Native Centre

    COVID-19 update: In-person services are suspended until further notice. Telephone and video conference support is available.


    Oak Centre
    Community mental health program

    COVID-19 update: The clubhouse is closed. Phone support only.


    St. Joseph's Healthcare, Women's Health Concerns
    Assist in the diagnosis and treatment of women 18 years and up with mental health challenges who are pregnant or up to nine months postpartum

    COVID-19 update: No in-person visits and follow-up visits are by telephone.

    1-905-522-1155 ext. 33605

    Start Me Up Niagara
    Addiction, mental illness, poverty, homelessness and unemployment support

    COVID-19 update: Drop-in centre at 17 Gale Cres. is closed from 11:30 a.m. to 1 p.m. on weekdays. There's no sit in lunches on weekends; lunch bags will be distributed instead. Gatherings and events at 17 Gale Cres. and 203 Church St. are cancelled. There's an increase in hand washing and sanitizing, and continued use of disposable utensils.

  • Alcohol, drugs, tobacco and gambling
    Agency Phone Number

    Addiction Recovery Services
    St. Catharines and Port Colborne for members of Addictions Ontario

    COVID-19 update:

    • Withdrawal management (detox) providing services to clients at 905-682-7211
    • Newport Treatment Centre cancelled client treatment services, but referrals continue at 905-378-4647 ext. 32500 for when service resumes
    • Out and About Niagara Addiction Services for clients with an opiate addiction using methadone or suboxone replacement therapy available by phone at 289-479-5090
    • A Better Choice (ABC) program for pregnant and parenting moms offers phone support at 905-378-1075
    • Rapid Access Addictions Medicine (RAAM) Clinic offers phone support at 905-378-4647 ext. 49463

    Community Addiction Services of Niagara
    Assessments, treatment planning, counselling and referrals

    COVID-19 update: Telephone appointments only


    Online support

    Segue Clinic
    A community-based addiction treatment centre specializing in opioid use disorder

    Tobacco Hotline
    Quit smoking support and reporting a smoking or vaping complaint

    905-688-8248 ext. 7393 or 1-888-505-6074 ext. 7393
  • Self-help apps and online support for mental well-being
    Beyond the Silence App
    Information and support for managing mental health at work
    Big White Wall
    An online mental health and well-being service offering self-help programs, creative outlets and a community that cares
    Bounce Back
    A free online program designed to help adults and youth 15 years or older managing symptoms of depression and anxiety
    Mind Your Mood
    Track your moods and get a 'mood report'
    Strategies based on cognitive behavioural therapy to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety
    Mother Matters: Women's College Hospital
    Eight-week online support group for women with mood / adjustment challenges following the birth of their baby. Registration is limited
    My Anxiety Plans
    Free online anxiety management program based on cognitive-behavioural therapy
    Niagara Region Public Health, Mental Well-being
    Mental health training, workplace mental health, suicide prevention / life promotion, and online tools
    Smiling Mind
    Daily meditation and mindfulness exercises from any device
  • COVID-19 resources
    Anxiety Canada
    Coping with COVID-19
    Canadian Centre on Substance Use and Addiction
    Impacts of COVID-19 on substance use

    The Centre for Addiction and Mental Health:

    Mental Health Commission of Canada
    Mental health resources during COVID-19
    Niagara Region Mental Health
    Coping during isolation
    Wellness Together Canada
    Mental health and substance use support

    World Health Organization

Youth Services

Youth services include addiction, counselling, food banks and sexual health and more.

Online Resources

For other mental health support in your community, call 211 to help find you programs and services in Niagara or visit

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