Mental Health and Well-Being Resources
Adult services
- Crisis
Agency Phone Number Crisis Outreach and Support Team (COAST)
Helps people in Niagara who are in crisis and have a mental health concern1-866-550-5205 Distress Centre Niagara
Free, confidential 24-hour distress lineSt. Catharines / Niagara Falls: 905-688-3711
Port Colborne / Wainfleet: 905-734-1212
Fort Erie: 905-382-0689
Grimsby / West Lincoln: 905-563-6674Gillians Place
Immediate phone support, emergency shelter or long-term support with creating a new, abuse-free life905-684-8331
French services: 1-877-336-2433Niagara Region Sexual Assault Centre
24-hour service905-682-4584 ONTX Ontario Online and Text Crisis Services
Available online or by phone from 2 p.m. to 2 a.m. dailyGet chat or text support from ONTX.
Victim Services Niagara - Victim Crisis Assistance Ontario
On-scene early intervention and crisis intervention to victims of crime and tragic circumstancesCrisis: 905-682-2626
Office: 905-688-4111 ext. 5084 - Health
Agency Phone Number Bridges Community Health Centre
Primary health care, illness prevention and community development
COVID-19 update: Telephone appointments only. You will be triaged by a doctor if you need to be seen in person. All groups and programs are cancelled.
Port Colborne: 289-479-5017
Fort Erie: 905-871-7621Centre de Sante Communautaire
Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counselling.COVID-19 update: Telephone appointments only
905-734-1141
Outreach Assistance
For populations in Niagara who can't access traditional health services905-401-8649
289-241-4231Niagara Falls Community Health Centre
Multi-service health centre that provides free primary health care and community development servicesCOVID-19 update: Telephone appointments only
905-356-4222 Niagara Region Public Health 905-688-8248
1-888-505-6074Quest Community Health Centre
Primary health care and community capacity buildingCOVID-19 update: Telephone appointments only, unless your call is considered an emergency
905-688-2558
Telehealth
Free, confidential telephone service. Get health advice from a registered nurse.1-866-797-0000 - Counselling and support services
Agency Phone Number Canadian Mental Health Association
Telephone counselling905-641-5222 Community Support Services of Niagara
Hot and frozen meals on wheels
1-866-283-1931 Consumer Survivor Initiative
Phone support for anyone who is facing a challenging time905-732-4498 from 8:30 a.m. - 12:30 p.m.
Family Counselling Centre Niagara
Counselling by video or phone905-937-7731 ext. 3345 Family Support Network of Niagara
Online support and education for families who have a relative with mental health issues
905-894-6808 Fort Erie Native Friendship Centre
Provides Indigenous people access to appropriate services for their mental, emotional, spiritual and physical well-being. Services are available online and by phone only.
905-871-8931 Mental Health and Addictions Access Line 24/7 support 1-866-550-5205 Niagara Gatekeepers
Phone referral service for at-risk seniors to stay safe and independent at home905-684-0968 Niagara Life Centre
Family support centre and counsellingCOVID-19 update: Face-to-face sessions and groups are cancelled. Telephone counselling is available.
St. Catharines: 905-934-0021
Fort Erie: 905-871-0236Niagara Region Mental Health Early Intervention In Psychosis Program
For individuals 14-35 years old who are experiencing a first episode of psychosis905-688-2854 ext. 7262 Niagara Region Public Health, Community Programs
Helps older adults remain safe and independent at homeCOVID-19 update: Offering regular telephone wellness checks. In-person programs are cancelled.
905-984-2621
1-877-212-3922Healthy Babies Healthy Children
Free programs and services for pregnant and parenting individuals who need extra support. Contact Niagara Parents to speak with a public health nurse.COVID-19 update: video appointments only
905-684-7555 Niagara Region Mental Health
Free counselling, treatment and case management services for youth, adults and seniors with serious and persistent mental illness
905-688-2854 ext. 7262 Niagara Parents
Connect with a public health nurse online and by phone905-684-7555 Niagara Regional Native Centre
COVID-19 update: In-person services are suspended until further notice. Telephone and video conference support is available.
905-688-6484 Oak Centre
Community mental health programCOVID-19 update: The clubhouse is closed. Phone support only.
905-788-3010 St. Joseph's Healthcare, Women's Health Concerns
Assists in the diagnosis and treatment of women 18 years and up with mental health challenges who are pregnant or up to nine months postpartumCOVID-19 update: No in-person visits and follow-up visits are by telephone
1-905-522-1155 ext. 33605 Start Me Up Niagara
Addiction, mental illness, poverty, homelessness and unemployment supportCOVID-19 update: Drop-in centre at 17 Gale Cres. is closed from 11:30 a.m. to 1 p.m. on weekdays. There's no sit in lunches on weekends; lunch bags will be distributed instead. Gatherings and events at 17 Gale Cres. and 203 Church St. are cancelled. There's an increase in handwashing and sanitizing, and continued use of disposable utensils.
905-984-5310 - Alcohol, drugs, tobacco and gambling
Agency Phone Number Addiction Recovery Services
St. Catharines and Port Colborne for members of Addictions Ontario- Withdrawal management (detox) providing services to clients at 905-682-7211
- Newport Treatment Centre cancelled client treatment services, but referrals continue at 905-378-4647 ext. 32500 for when service resumes
- Out and About Niagara Addiction Services for clients with an opiate addiction using methadone or suboxone replacement therapy available by phone at 289-479-5090
- A Better Choice (ABC) program for pregnant and parenting moms offers phone support at 905-378-1075
- Rapid Access Addictions Medicine (RAAM) Clinic offers phone support at 905-378-4647 ext. 49463
Community Addiction Services of Niagara
Provides alcohol, drugs and gambling / gaming / Internet addiction treatment for individuals and their families. Services are free, professional and confidential. Programs include individual counselling, community programming, day treatment and youth services programming.Satellite offices are located across Niagara. For information, call 905-684-1183.
Smart Recovery
Mutual support meetingsOnline 12 step meetings
Online video meetingsOnline Recovery Support Online Segue Clinic
A community-based addiction treatment centre specializing in opioid use disorder905-688-1827 Tobacco Hotline
Quit smoking support and report a smoking or vaping complaint905-688-8248 ext. 7393
1-888-505-6074 ext. 7393 - Self-help apps and online support for mental well-being
- Beyond the Silence App - Information and support for managing mental health at work
- Big White Wall - An online mental health and well-being service offering self-help programs, creative outlets and a community that cares
- Bounce Back - A free online program designed to help adults and youth 15 years or older managing symptoms of depression and anxiety
- Headspace - Guided meditation for all levels
- Internet-based cognitive behavioural therapy by Government of Ontario
- Mental health meter by Canadian Mental Health Association
- MindBeacon - A free therapist-guided program for those struggling with depression, low mood, or feelings of sadness
- Mind Your Mood - Track your moods and get a 'mood report'
- MindShift - Strategies based on cognitive behavioural therapy to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety
- MOODFX - MoodFx is an interactive app designed to help people with depression and low mood feel better. It's a helpful tool to help you overcome depression.
- Mother Matters: Women's College Hospital - Eight-week online support group for women with mood / adjustment challenges following the birth of their baby. Registration is limited.
- My Anxiety Plans - Free online anxiety management program based on cognitive-behavioural therapy
- Niagara Region Public Health, Mental Well-being - Mental health training, workplace mental health, suicide prevention / life promotion, and online tools
- Smiling Mind - Daily meditation and mindfulness exercises from any device
- wellbeingguide.ca - Ideas to improve your mental health
- Wellness Together Canada - Mental health and substance use support and resources
- When home is not a safe place - A webinar by Health Nexus Sante in partnership with the Ontario Association of Children's Aid Societies
- COVID-19 resources
- Coping with COVID-19 - Anxiety Canada
- Talking to children about COVID-19 and its impacts - Centre for Addiction and Mental Health
- Challenging worries and anxious thoughts - Centre for Addiction and Mental Health
- Dealing with problems in a structured way - Centre for Addiction and Mental Health
- Mental Health Commission of Canada
- Coping during isolation - Niagara Region Mental Health
- Wellness Together Canada
- Coping with stress during COVID-19 - World Health Organization
- Helping children cope with stress during COVID-19 - World Health Organization
Youth services
See our services for youth, including school nurse services and community services for addiction, counselling, food banks and sexual health and substance misuse.
For other mental health support in your community, call 211 to help find you programs and services in Niagara or visit eMentalHealth.ca.
© Niagara Region - 1815 Sir Isaac Brock Way, Thorold, ON, L2V 4T7 - Phone: 905-980-6000, Toll-free: 1-800-263-7215
