Resources
Adult Services
- Crisis
Agency Phone Number Community Outreach and Support Team (COAST)
COAST provides services to people in the Niagara region who are in crisis and have a mental health concern1-866-550-5205 Distress Centre Niagara
Provides free, confidential 24-hour distress lineSt. Catharines/Niagara Falls: 905-688-3711
Port Colborne/Wainfleet: 905-734-1212
Fort Erie: 905-382-0689
Grimsby/West Lincoln: 905-563-6674
Gillians Place
Immediate phone support, emergency shelter or long-term support in creating a new, abuse-free life905-684-8331 or for French services 1-877-336-2433 Niagara Region Sexual Assault Centre
24 hour service905-682-4584 Victim Services Niagara - Victim Crisis Assistance Ontario
A service providing on-scene early intervention and crisis intervention to victims of crime and tragic circumstancesCrisis phone: 905-682-2626
Office phone: 905-688-4111 ext. 5084
- Health
Agency Phone Number Bridges Community Health Centre
Primary health care, illness prevention and community development
COVID-19 update: Telephone appointments only. You will be triaged by a doctor if you need to be seen in person. All groups and programs are cancelled.
Port Colborne 289-479-5017 Fort Erie 905-871-7621 Centre de Sante Communautaire
Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counsellingCOVID-19 update: Telephone appointments only
905-734-1141 Outreach Assistance
For populations in Niagara who can't access traditional health servicesCall 905-401-8649 or 289-241-4231 Niagara Falls Community Health Centre
Multi-service health centre that provides free primary health care and community development servicesCOVID-19 update: Telephone appointments only
905-356-4222 Niagara Region Public Health 905-688-8248 or 1-888-505-6074 Quest Community Health Centre
Provides primary health care and community capacity buildingCOVID-19 update: Telephone appointments only unless your call is considered an emergency
905-688-2558 Telehealth
Free, confidential telephone service. Get health advice from a registered nurse1-866-797-0000 - Counselling and support services
Agency Phone Number Canadian Mental Health Association
Telephone counselling905-641-5222 Community Support Services of Niagara
Providing hot and frozen meals on wheels
1-866-283-1931 Consumer Survivor Initiative
Phone support for anyone who is facing a challenging905-732-4498 from 8:30 a.m. - 12:30 p.m.
Family Counselling Centre Niagara
Counselling is available by video or phone only905-937-7731 ext. 3345 Family Support Network of Niagara
Online support and education for families who have a relative with mental health issues
905-894-6808 Fort Erie Native Friendship Centre
Provides Indigenous people access to appropriate services for their mental, emotional, spiritual and physical well-being. Services are available online and by phone only.
905-871-8931 Mental Health & Addictions Access Line 24/7 support 1-866-550-5205 Niagara Gatekeepers
Phone referral service for at risk seniors to stay safe and independent at home905-684-0968 Niagara Life Centre
Family support centre and counsellingCOVID-19 update: Face-to-face sessions and groups are cancelled. Telephone counseling is available.
St. Catharines: 905-934-0021
Fort Erie: 905-871-0236
Niagara Region Mental Health Early Intervention In Psychosis Program
For individuals 14-35 years old who are experiencing a first episode of psychosis905-688-2854 ext. 7262 Niagara Region Public Health, Community Programs
Programs to help older adults remain safe and independent at homeCOVID-19 update: Offering regular telephone wellness checks. In-person programs are cancelled.
905-984-2621 or 1-877-212-3922 Healthy Babies Healthy Children
A free home-visiting program that assists expectant mothers and new parents who need support (Niagara Parents)COVID-19 update: video appointments only
905-684-7555 Niagara Region Mental Health
Free counselling, treatment and case management services for youth, adults and seniors with serious and persistent mental illness
905-688-2854 ext. 7262 Niagara Parents
Connect with a public health nurse online and by phone905-684-7555 Niagara Regional Native Centre
COVID-19 update: In-person services are suspended until further notice. Telephone and video conference support is available.
905-688-6484 Oak Centre
Community mental health programCOVID-19 update: The clubhouse is closed. Phone support only.
905-788-3010 St. Joseph's Healthcare, Women's Health Concerns
Assist in the diagnosis and treatment of women 18 years and up with mental health challenges who are pregnant or up to nine months postpartumCOVID-19 update: No in-person visits and follow-up visits are by telephone.
1-905-522-1155 ext. 33605 Start Me Up Niagara
Addiction, mental illness, poverty, homelessness and unemployment supportCOVID-19 update: Drop-in centre at 17 Gale Cres. is closed from 11:30 a.m. to 1 p.m. on weekdays. There's no sit in lunches on weekends; lunch bags will be distributed instead. Gatherings and events at 17 Gale Cres. and 203 Church St. are cancelled. There's an increase in hand washing and sanitizing, and continued use of disposable utensils.
905-984-5310 - Alcohol, drugs, tobacco and gambling
Agency Phone Number Addiction Recovery Services
St. Catharines and Port Colborne for members of Addictions OntarioCOVID-19 update:
- Withdrawal management (detox) providing services to clients at 905-682-7211
- Newport Treatment Centre cancelled client treatment services, but referrals continue at 905-378-4647 ext. 32500 for when service resumes
- Out and About Niagara Addiction Services for clients with an opiate addiction using methadone or suboxone replacement therapy available by phone at 289-479-5090
- A Better Choice (ABC) program for pregnant and parenting moms offers phone support at 905-378-1075
- Rapid Access Addictions Medicine (RAAM) Clinic offers phone support at 905-378-4647 ext. 49463
N/A Community Addiction Services of Niagara
Assessments, treatment planning, counselling and referralsCOVID-19 update: Telephone appointments only
905-684-1183 Online support
Segue Clinic
A community-based addiction treatment centre specializing in opioid use disorder905-688-1827 Tobacco Hotline
Quit smoking support and reporting a smoking or vaping complaint905-688-8248 ext. 7393 or 1-888-505-6074 ext. 7393 - Self-help apps and online support for mental well-being
Agency Beyond the Silence App
Information and support for managing mental health at workBig White Wall
An online mental health and well-being service offering self-help programs, creative outlets and a community that cares
Bounce Back
A free online program designed to help adults and youth 15 years or older managing symptoms of depression and anxietyMind Your Mood
Track your moods and get a 'mood report'MindShift
Strategies based on cognitive behavioural therapy to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxietyMother Matters: Women's College Hospital
Eight-week online support group for women with mood / adjustment challenges following the birth of their baby. Registration is limitedMy Anxiety Plans
Free online anxiety management program based on cognitive-behavioural therapyNiagara Region Public Health, Mental Well-being
Mental health training, workplace mental health, suicide prevention / life promotion, and online toolsSmiling Mind
Daily meditation and mindfulness exercises from any device - COVID-19 resources
Agency Anxiety Canada
Coping with COVID-19Canadian Centre on Substance Use and Addiction
Impacts of COVID-19 on substance useThe Centre for Addiction and Mental Health:
Mental Health Commission of Canada
Mental health resources during COVID-19Niagara Region Mental Health
Coping during isolationWellness Together Canada
Mental health and substance use supportWorld Health Organization
Youth Services
Youth services include addiction, counselling, food banks and sexual health and more.
Online Resources
- Big White Wall Canada is a safe and anonymous peer support community
- BounceBack Ontario helps manage symptoms of depression and anxiety for adults
- Centre for Addiction and Mental Health
- Headspace provides guided meditation for all levels
- Internet-based cognitive behavioural therapy by Government of Ontario
- Mental health meter by Canadian Mental Health Association
- MindShift helps teens and young adults copy with anxiety
- wellbeingguide.ca for ideas to improve your mental health
- When home is not a safe place - a webinar by Health Nexus Sante in partnership with the Ontario Association of Children's Aid Societies
For other mental health support in your community, call 211 to help find you programs and services in Niagara or visit eMentalHealth.ca.
© Niagara Region - 1815 Sir Isaac Brock Way, Thorold, ON, L2V 4T7 - Phone: 905-980-6000, Toll-free: 1-800-263-7215
