Geriatric Mental Health Program

Our geriatric program provides counselling, treatment and ongoing follow-up support to seniors in a safe environment of their choosing.

Our program staff consists of a nurse, mental health caseworker, occupational therapist and social worker who provide:

  • Counselling
  • Treatment
  • Health teachings (medication, diagnosis, symptoms and recovery)
  • Support for family and links to community supports
  • Advocacy


If someone you know is experiencing one or more of the following symptoms, they may be living with a mental illness:

  • Mood changes, including burst of emotion, feeling excited or depressed, increased energy or impulsivity
  • Change in sleep patterns or spending habits
  • Hallucinations - seeing and hearing people, or smelling, tasting or feeling things that are not real
  • Hold strong beliefs that may be unusual and out of character
  • Excessive worry, suspicious thinking, rapid speech
  • Cognitive problems related to mental health challenges such as confused thinking, trouble concentrating, poor memory or finding it hard to engage in conversation

Take a screening test to better identify the early symptoms of depression.

Eligibility for our Program

In order to benefit from this program, clients must be:

  • Age 60 or older
  • Living with significant mental health challenges that may be undiagnosed
  • Diagnosed with an illness such as depression, anxiety, schizophrenia or bipolar disorder
  • Willing to work towards recovery
  • Live in their own home or a retirement home


The following people can make referrals:

  • Self
  • Family member or friend
  • Community agency
  • Health care professional

*Only physicians and nurse practitioners are able to refer to the telemedicine program, and they must be willing to follow and provide the psychiatrist's treatment recommendations

Make a Referral

Referral Process - What to Expect

  • Step 1 - The Initial Telephone Call

    An intake coordinator will answer calls Monday to Friday, from 8:30 a.m. to 4:30 p.m. If you leave a message for a call back, all information is kept confidential.

    The purpose of this call is to ensure that the person being referred meets the criteria for the Geriatric Mental Health program.

    If making a referral for someone else, when possible it is a good idea for the person being referred to be aware of and/or involved in this initial conversation.

  • Step 2 - Evaluating the Referral

    The initial information about the referral is evaluated by intake worker and Clinical Manager.

  • Step 3 - Contacting the Referred Person

    If the referral criteria is met, we will contact the individual and arrange an initial appointment to meet with them to gain a better understanding of the person's situation, strengths, goals and treatment needs to discuss options available through the Geriatric Mental Health program.

    - or -

    If the referral criteria is met, we will contact the individual to gain a better understanding of the person's situation and ensure they consent to the referral and to discuss options available through the program.

  • Step 4 - Initial Meeting

    The individual can decide where the initial meeting takes place (such as at home, at our office, school, coffee shop). The staff person and individual will meet to discuss what the individuals' goals and treatment needs are, and how we might assist.

  • Step 5 - Counselling/Treatment

    The individual will be partnered with a staff person for ongoing treatment, education, and support.

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