We offer case management services for residents. These services focus on providing support to individuals with serious, ongoing mental health needs.
To be eligible for the Region's clinical case management services, individuals must meet the following criteria:
The following people can make referrals:
*Only physicians and nurse practitioners are able to refer to the telemedicine program, and they must be willing to follow and provide the psychiatrist's treatment recommendations
An intake coordinator will answer calls Monday to Friday, from 8:30 a.m. to 4:30 p.m. If you leave a message for a call back, all information is kept confidential.
The purpose of this call is to ensure that the person being referred meets the criteria for the Case Management Mental Health program.
If making a referral for someone else, when possible it is a good idea for the person being referred to be aware of and/or involved in this initial conversation.
The initial information about the referral is evaluated by Intake Worker and Clinical Manager.
If the referral criteria is met, we will contact the individual to gain a better understanding of the person's situation and ensure they consent to the referral and to discuss options available through the program.
The initial meeting may take place in a variety of locations such as our office, a coffee shop, or an individual's home.
The individual will be partnered with a staff person for ongoing treatment, education, and support.