The Assertive Community Treatment Team is designed to assist individuals with the most serious and persistent mental illness. Individuals served by this service often have co-existing problems such as homelessness, substance abuse or involvement with the judicial system.
To qualify for this service, an individual must meet all of the following criteria:
To make a referral, follow the instructions below:
An intake coordinator will answer calls Monday to Friday, from 8:30 a.m. to 4:30 p.m. If you leave a message for a call back, all information is kept confidential.
The purpose of this call is to ensure that the person being referred meets the criteria for the Assertive Community Treatment team.
If making a referral for someone else, when possible it is a good idea for the person being referred to be aware of and/or involved in this initial conversation.
The initial information about the referral is evaluated by the clinical team manager and psychiatrist).
If the referral criteria is met, we will contact the individual/referral source to arrange to meet with them to gain a better understanding of the person's situation, thought-process and to discuss options available through the Assertive Community Treatment team.
The individual can be visited in hospital, if the referral was made from there or the individual can decide where the meeting takes place (at home, in the community).
Typically, the clinical team manager and psychiatrist will attend this meeting.
After this meeting, the person who made the initial referral will be notified about the outcome (such as to continue with assessment / treatment, or to refer the person to a different mental health service).
The individual will begin to work with clinicians from the Assertive Community Treatment team for ongoing follow-up, education, and support.
Each individual's recovery plan looks different.