Queenchester Terrace


Complaint received from a member of the public on September 18, 2017 stating infection control converns related to the sanitary condition of the home.

Diseases resulting from similar errors in infection control may include:

  • Stomach and intestinal infections
  • Skin / soft tissue infections


Duty Officer
Public Health Inspector
905-980-6000 ext. 7590, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on September 18, 2017, related to infection prevention and control concerns.

An initial onsite investigation was conducted on September 18, 2017.

Corrected Issues

IssueCorrectionDate Corrected
A communal resident bathtub and sink were not properly functioning.Repair bathtub and sink plumbing so that they are able to function as intended.Oct. 11, 2017
Unsafe conditions were observed in communal washroom.Missing tiles and sharp edged need to be repaired/replaced.Oct. 11, 2017
Toliet paper and paper towels were missing from multiple communal residents washrooms.Provide toliet paper and paper towels in all communal resident washrooms.Oct. 11, 2017
Several window and door screens were found to be missing or torn throughout the building.Repair or replace window and door screens.Oct. 11, 2017

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

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