Maple Family Dentistry


Ultrasonic washer was not tested weekly. A dental kit was not packaged according to best practices. Physical parameters of the sterilizer were not being recorded. Policies and Procedures were not completed at time of investigation.

Diseases resulting from similar errors in infection control may include:

  • Serious blood-borne infections (Hep B, Hep C, HIV, sepsis, meningitis/nervous system)
  • Stomach and intestinal infections
  • Skin / soft tissue infections


Public Health Nurse
Public Health Nurse
905-980-6000 ext. 7330, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on September 8, 2017, related to infection prevention and control concerns.

This infection prevention and control lapse involved a member of the regulatory college.

An initial onsite investigation was conducted on September 11, 2017.

Corrected Issues

IssueCorrectionDate Corrected
Completed written policy and procedures were not available for infection prevention and control practices.Ensure that policy and procedures related to infection prevention and control are available, reviewed and updated on a regular basis.Oct. 2, 2017
Dental instruments were not packaged according to the manufacturer’s instructions.The pouch size should be adequate to contain the instruments ensuring these do not touch the pouch seams.Sept. 26, 2017
Chairs in the waiting room are to be smooth, non-porous, seamless and cleanable (e.g. no unfinished wood or cloth furnishings).Surfaces and furnishings should be smooth, non-porous, seamless and cleanable. Office has a plan in place for chairs in the waiting room. Sept. 26, 2017
Ultrasonic washer was not tested for efficacy at least weekly or according to manufacturer's recommendations.Ensure that the ultrasonic washer is tested at least weekly or according to the manufacturer’s recommendations.Sept. 15, 2017
Full records that document all sterilization parameters have not been met.Ensure that a detailed log is kept to verify and document that all physical parameters at the end of every load.Sept. 14, 2017

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

Page Feedback Did you find what you were looking for today?