Niagara On The Lake Dental


Complaint received regarding the reprocessing, storage, and handling of reprocessed tools.

Diseases resulting from similar errors in infection control may include:

  • Serious blood-borne infections (Hep B, Hep C, HIV, sepsis, meningitis/nervous system)


Public Health Nurse
Public Health Nurse
905-980-6000 ext. 7330, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on August 1, 2017, related to infection prevention and control concerns.

This infection prevention and control lapse involved a member of the regulatory college.

An initial onsite investigation was conducted on August 3, 2017.

Corrected Issues

IssueCorrectionDate Corrected
Written policy and procedures were not available for infection prevention and control practices, and reprocessing. Ensure that policy and procedures related to infection prevention and control, and reprocessing are available, reviewed and updated on a regular basis.Aug. 30, 2017
There was no written schedule for regular environmental cleaning in the clinic.Ensure to provide a regular schedule for environmental cleaning for all areas of the clinic that includes written procedures and clearly defined responsibilities. Aug. 30, 2017
Re-processing area did not meet best practices for work flow and storage to prevent cross-contaminationEnsure that the re-processing area meets best practices for work flow and storage (i.e., dirty to clean).Aug. 14, 2017
Personal Protective Equipment (gowns) not being worn when reprocessing, handling blood or other body fluids or at point of care.Appropriate PPE to be worn based on risk assessment and according to best practices.Aug. 14, 2017
Cleaning equipment (brushes) used in reprocessing were not thoroughly cleaned and disinfected with a high-level disinfectant between uses or discarded. Ensure that cleaning equipment (brushes) used in reprocessing is being thoroughly cleaned and disinfected with a high-level disinfectant between uses or discarded.Aug. 14, 2017
Dental tools not dried prior to packaging for sterilization. Ensure that dental tools are thoroughly dried prior to packaging. Aug. 14, 2017
Infection prevention and control signage was not observed at the entrance of the clinic nor at the reception desk.Ensure that infection prevention and control signage is provided at the entrance of the clinic and at the reception desk.Aug. 14, 2017
High touch surfaces and floors in the waiting room not being cleaned and disinfected daily.Clean and disinfect high touch surfaces and floors at least daily. Aug. 14, 2017
Dental tools were not being packaged appropriately prior to being processed in the autoclave. Ensure that all tools are packaged according to manufacturer’s recommendations. Aug. 3, 2017

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

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