Comprehensive Health Clinic


Disinfectants are not being used throughout the clinic.

Diseases resulting from similar errors in infection control may include:

  • Respiratory infections
  • Stomach and intestinal infections
  • Skin infections


Public Health Nurse
Public Health Nurse
905-980-6000 ext. 7330, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on June 5, 2017, related to infection prevention and control concerns.

This infection prevention and control lapse involved a member of the regulatory college.

An initial onsite investigation was conducted on June 7, 2017.

Corrected Issues

IssueCorrectionDate Corrected
No comprehensive IPAC policies and procedures.Create and implement Infection Prevention and Control policies and procedures.Aug. 2, 2017
Pre-packaged acupuncture needles did not have lot number or expiry dates.Pre-packaged, pre-sterilized needles must include a lot number and expiry date.June 23, 2017
Exam table (head piece) in clinic room 1 has a tear and there were cloth chairs throughout the premise.Surfaces and furnishings should be smooth, non-porous, seamless and cleanable.June 23, 2017
Lack of Material Safety Data Sheets (MSDS) for cleaning and disinfecting products and improper labeling of chemicals as per Workplace Hazardous Materials Information System (WHMIS).MSDS for cleaning and disinfecting products must be available and all chemicals must be properly labeled as per WHMIS.June 23, 2017
Disinfectant not being used in accordance with manufacturer's directions.Follow the manufacturer directions for appropriate use of the disinfectant which includes making sure the disinfectant is used for the correct amount of time on surfaces.June 7, 2017
There were no tissue boxes available in the reception/waiting area.Ensure that tissue boxes are available in the reception/waiting area.June 7, 2017
Alcohol based hand rub in the reception area was expired.Need a valid alcohol based hand rub in the reception area.June 7, 2017

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

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