Complaint regarding an infection following a pedicure.

Diseases resulting from similar errors in infection control may include:

  • Serious blood-borne infections (Hep B, Hep C, HIV, sepsis, meningitis/nervous system)
  • Skin infections


Duty Officer
Public Health Inspector
905-980-6000 ext. 7590, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on April 18, 2017, related to infection prevention and control concerns.

An initial onsite investigation was conducted on April 18, 2017.

Corrected Issues

IssueCorrectionDate Corrected
Pedicure foot throne was insufficiently cleaned and sanitized, water samples which were tested found evidence of infective agents.Order issued to close pedicure foot tub until a water sample tested is found to have no evidence of infective agents. May 1, 2017
Multiple use equipment/instruments (such as dremel bits, nippers, clippers, scissors, tweezers, make-up brushes) that are used to perform services were not cleaned and disinfected after each client.Clean and disinfect all multiple use equipment/instruments after each client.April 24, 2017
Insufficient amount of disinfectant used to disinfect multiple use equipment/instruments. Equipment/instruments are required to be fully submerged in a clean disinfectant solution. April 24, 2017
Pedicure foot bath fan was insufficiently cleaned with residue observed.Clean and disinfect pedicure foot bath fan thoroughly between each client.April 24, 2017
Insufficient amount of disinfectant used to disinfect pedicure foot thrones.Increase the amount of disinfectant used to disinfect pedicure foot thrones. April 24, 2017
Equipment/instruments observed to be rusting.Equipment/instruments observed to be rusting are required to be discarded.April 24, 2017
Single use equipment/instruments (such as make-up applicators) not available on-site.Provide single use equipment/instruments for make-up services.April 24, 2017
Improper storage of clean and disinfected equipment/instruments.Store all equipment/instruments in a clean and sanitary manner.April 24, 2017

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

Routine health inspection results for this establishment.

Page Feedback Did you find what you were looking for today?