Home and Community Care Support Services-Hamilton Niagara Haldimand Brant – Nursing Care Center – Hartzel Road Care Partners Infection Control Inspection


Hand hygiene not performed as appropriate and/or with the required supplies. Clean medical supplies/equipment stored next to and under sink(s).

Diseases resulting from similar errors in infection control may include:

  • Blood-borne infections
  • Skin / soft tissue infections


Duty Officer
Public Health Inspector
905-980-6000 ext. 7590, toll free 1-888-505-6074

Findings and Corrective Measures

A complaint was identified from a member of the public on April 8, 2021, related to infection prevention and control concerns.

This infection prevention and control lapse involved a member of the regulatory college.

Orally corrective measures were discussed at the time of inspection.

An initial onsite investigation was conducted on April 12, 2021.

An investigation report was given to the premise / facility noting corrective measures. Information and education was provided.

Corrected Issues

IssueCorrectionDate Corrected
Hands wash sinks not provided with hot running water. Hand wash sinks to be provided with potable hot and cold running water.June 1, 2021
Eyewash fountain not provided.Provide eyewash fountain.June 1, 2021
Surfaces/Furnishings/Equipment/Finishes not cleanable. Surfaces/Furnishings/Equipment/Finishes to be cleanable. June 1, 2021
Hands not cleaned appropriately. Clean hands appropriately. April 29, 2021
Liquid soap containers refilled/topped up.Liquid soap containers not to be refilled/topped up. April 29, 2021
Clean medical supplies/equipment stored next to and under sink(s). Clean medical supplies/equipment not to be stored next to or under sink(s), off of the floor and in a clean, dry area.April 29, 2021
Medications not stored and prepared in a clean area, on a clean surface separate from other areas. Store and prepare medications and supplies in a clean area, on a clean surface. April 29, 2021
Food stored with medication.Medication to be stored separately from food. April 29, 2021
Opened multi-dose medication vials not labelled with date opened and discarded as per expiry date. Multi-dose medication vials are to be labelled with date opened and discarded as per manufacturer’s expiry dateApril 29, 2021
Personal protective equipment not selected and used appropriately. Select and use personal protective equipment based on risk assessment.April 29, 2021
Tissue boxes not available in the reception/waiting area.Tissue boxes to be available in the reception/waiting area.April 29, 2021
Education and training of infection control policies and procedures not provided or documented for all staff.Education and training to be provided and documented on a regular basis.April 29, 2021

Health Risks and Inspections

In the event that a direct health risk is identified for clients who visited this establishment, Niagara Region Public Health will contact those at risk with advice around any medical follow-up.

For general updates regarding this investigation, continue to monitor this website.

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