Policy: Registration / Waiting Lists

Child Care and Early Years Act, 2014

Intent: No child care centre shall charge or collect a fee or deposit for the placement of a child on a waiting list for admission in a child care centre or home child care agency.


Children's Services, directly operated child care centres, will not charge parents a fee or deposit for the placement of their child on a waiting list for an unsecured spot in a regionally operated child care centre. This policy will be reviewed with staff, volunteers and students, implemented and monitored for compliance and contraventions in accordance with subsection 6.1 of the Child Care and Early Years Act. See Child Care Licensing Manual Subsection 1.2.


Families that would like to register for child care at Children’s Services directly operated programs will:

  • Submit an online application to the Niagara Child Care Registry
  • Provide information about their family on the application form
  • Place their child on as many lists (child care programs) as they wish
  • Not be charged a fee to be placed on the registry / waitlist

For help with the website, contact OneHSN Support at 1-888-722-1540 or support at support@OneHSN.com.

The supervisor or designate will contact the family when a child care space becomes available at a Regional child care centre that the parent has selected.

Families will be offered admission from the registry / waitlist based on space available of the required age group and date of request. Consideration for child care placement is given first to existing families who are requesting to place a sibling and families that are transferring from within the Regional Child Care Centre, and then new families from Niagara Child Care Registry.

Information will only be accessed by the centre supervisor or designate and is password protected to ensure that the child’s information remains confidential.

Families may contact the Regional child care centre directly to inquire about their position on the waitlist for admission.

The waitlist policy will be included in the parent handbook and the complete policy will be provided to a family if specifically requested.

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