Accessibility Plan: 2012 - 2017

Section 1: Message from the Regional Chair

Office of the Regional Chair

Alan Caslin
The Regional Municipality of Niagara
1815 Sir Isaac Brock Way, P.O. Box 1042
Thorold, Ontario L2V 4T7
Telephone: 905-984-3600
Fax: 905-685-6243
Email Alan Caslin

Since the introduction of the Ontarians with Disabilities Act, 2001 Niagara Region has undertaken key actions to ensure compliance with accessibility standards legislation while we continue to review best practices and exceed the minimums set out wherever possible. Niagara Region recognizes our responsibility to work alongside all of our residents and visitors with disabilities in order to fulfill our goal of fostering an environment for economic prosperity. In doing so, Niagara will be best positioned as an attractive place for visitors, as well as a great place to live, work and play.

This 2012 - 2017 Accessibility Plan is intended to serve as a compendium of Niagara Region's compliance with the legislated requirements of the Ontarians with Disabilities Act, 2001, while at the same time introducing a number of programs, services and initiatives already underway as we look to not only meet but exceed standard requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). This report represents the ongoing efforts of Niagara Region as well as the Niagara Peninsula Conservation Authority, Niagara Regional Housing, Niagara Regional Police Services and the Niagara Economic Development.

To achieve the goal of exceeding the standards, Niagara Region has taken a collaborative approach toward compliance with our municipal partners, members of the not-for-profit sector, and a number of internal groups. Niagara Region has also been fortunate to participate in meaningful accessibility-related engagements with the Accessibility Directorate of Ontario, Association of Municipalities of Ontario, Association of Municipal Clerks and Treasurers of Ontario, and the Ontario Network of Accessibility Professionals.

Finally, I extend my sincere appreciation to our Accessibility Advisory Committee, which is comprised of dedicated volunteers from the Niagara community. These individuals provide advice, expertise and in many cases valuable personal experience to Regional Council along with our departments and programs. I welcome the ongoing input and expertise provided by the Committee members as they offer insightful advice to Niagara Region. I applaud and commend your ongoing and dedicated efforts to making Niagara a more caring community.

This plan highlights an ongoing plan to improve facility accessibility, to provide increased availability for key initiatives such as improved accessible transportation, emergency preparedness planning, safer pedestrian signals, and increased training for staff to provide excellent customer service. We remain thankful for your voice in developing and implementing this plan and providing feedback to ensure it is a success.

Yours truly,

Alan Caslin
Regional Chair

Section 2: Message from Accessibility Advisory Committee Chair Table of Contents

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