Services for Youth
Still not sure who to call? Dial 211 for a free, confidential, 24-hour line.
- Counselling and support services
Agency Phone Number Family and Children's Services Niagara
Support and protection for children up to 16COVID-19 update: On-site operations in Welland and Niagara Falls are suspended until further notice. The St. Catharines site is operational, but anyone who plans to attend must call ahead.
905-937-7731 Kristen French Child Advocacy Centre Niagara
Children up to age 16 who have been abusedCOVID-19 update: There are no volunteers on site. All in-house meetings have been postponed. If necessary, they will be held by conference call. All arts and trauma group programs at the centre are cancelled.
905-937-5435 Niagara Region Mental Health Early Intervention in Psychosis Program
14-35 years old who are experiencing a first episode of psychosis905-688-2854
ext. 7262Contact Niagara
Connect to community services for mental health and development for children up to 18COVID-19 update: Regular service continues. However, face-to-face contact is limited and staff are working remotely.
905-684-3407 or
1-800-933-3617Quest Community Health Centre - Rainbow Youth Niagara
Individual, group support and social activities for sexually and gender diverse youthCOVID-19 update: Phone and virtual appointments for clients only. Face-to-face appointments are limited to urgent matters and only when considered necessary after initial screening.
905-688-2558
ext. 222LGBT Youth Line
Anonymous, confidential, peer support lineCOVID-19 update: Only available by chat, text and email. Phone support is not be available. Wait times might be longer due to increased demand.
1-800-268-9688 Pathstone Hear and Now Walk-In Clinic
Walk-in mental health counselling for ages six to 17COVID-19 update: Appointments are available by phone.
1-800-263-4944 Transgender Niagara
Group meetings and social gatherings for transgendered individuals - Crisis
Agency Phone Number Distress Centre Niagara
24-hour lineSt. Catharines / Niagara Falls 905-688-3711 Port Colborne / Wainfleet 905-734-1212 Fort Erie 905-382-0689 Grimsby / West Lincoln 905-563-6674 Pathstone Mental Health
Counselling and crisis services for youth1-800-263-4944 Mental Health and Addictions Access Line
Mental health and / or addictions support1-866-550-5205 Kids Help Phone
24-hour help for ages five to 201-800-668-6868 Niagara Region Sexual Assault Centre
24-hour help for ages 16 and up905-682-4584 - Food banks
Find a food bank in Niagara.
- Health
Agency Phone Number Niagara Region Public Health
Connect with a nurse905-688-8248 or 1-888-505-6074 Centre de sante Communautaire
Services for French-speaking clients including primary care, prenatal, nutrition, youth programs, settlement services, programs for victims of violence, addiction and mental health counsellingCOVID-19 update: Telephone appointments only
905-734-1141 Dental Care
Dental programs and services for children and youth up to 17905-688-8248 ext. 7399 or 1-888-505-6074 ext. 7399 Outreach Assistance
Nurse who provides services at various locations905-401-4074 or 289-241-4231 - Pregnancy
Agency Phone Number Strive Niagara
Supports for young moms and families going to schoolCOVID-19 update: Offices are closed until further notice.
905-735-2566 Prenatal classes (Public Health)
Supports for young moms and families going to school905-688-8248 ext. 7237 - Recreation, drop-in centres and shelters
Agency Phone Number The FORT
Drop-in for grades 9-12, after-school program for grades 7-9COVID-19 update: After school and teen drop-in programs are closed until classes resume. For youth emergencies, contact staff by email.
Grimsby 905-309-3678 Smithville 905-593-6719 The RAFT
Youth centre and emergency shelterCOVID-19 update: Still accepting new shelter intakes, but there's a screening protocol before entry. Drop-in hours and after school programs are cancelled. Dinner for youth aged 16 to 24 is provided at the door from 6-7 p.m. nightly.
905-984-4365 COVID-19 update: All programs and facilities, except for employment and immigrant services, are closed until further notice.
- YWCA Emergency Housing Facilities
Shelter for women 16 years and older and their children; life skills programCOVID-19 update: Call before arriving at any location. Lockdown protocol is initiated and no visitors are allowed in the shelters. Skills development programming and WARM drop-ins are cancelled until further notice.
St. Catharines 905-988-3528 ext. 3228 Niagara Falls 905-357-9191 ext. 4025 COVID-19 update: Accepting shelter intakes for Niagara residents only. There's a screening protocol before entry.
905-358-3678 - Sexual health
Agency Phone Number Sexual Health Centres
Confidential information, counselling and clinic services905-688-3817 or 1-800-263-5757 Positive Living Niagara
Support for those affected by HIV and AIDSCOVID-19 update: All groups and events are cancelled. Transportation is limited to essential and urgent medical drivers only and it may be necessary to transport clients via taxi in some cases. Services are available online and by phone where possible. If an in-person meeting is necessary, clients are to call their case manager in advance. Clients in need of groceries, medications or other supplies can call Home Support at ext. 138. Community Connections Employment / Volunteerism Program is on hold.
905-984-8684 - Self-help applications
These self-help apps are not a replacement for assessment or treatment, but may help you while waiting for appointments or on a wait list.
- Mind Your Mood
Track your moods and get a 'mood report' - Always There
Space for youth to share thoughts and feelings to help cope with stress - can connect directly with a counsellor - MindShift
Strategies to deal with anxieties and fears around test anxiety, perfectionism, social anxiety, performance anxiety, worry, panic, and conflict - Smiling Mind
Modern meditation for young people, a simple tool that puts a smile on your mind anytime
- Mind Your Mood
- Substance misuse and addiction
Agency Phone Number Online 12 step meetings
For teens affected by someone else's drinkingCommunity Addiction Services of Niagara
For assessments, treatment planning, counselling, and referralsCOVID-19 update: Telephone appointments only
905-684-1183 Smoker’s Helpline Text iQUIT to 123456 Telehealth
Smoking cessation services1-877-513-5333 Youthbet
For gambling problems
© Niagara Region - 1815 Sir Isaac Brock Way, Thorold, ON, L2V 4T7 - Phone: 905-980-6000, Toll-free: 1-800-263-7215
