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The Empathy Effect: Countering Bias to Improve Health Outcomes

The Empathy Effect: Countering Bias to Improve Health Outcomes provides skill-based techniques to enhance skills in effectively conveying empathy to others, with a special focus on vulnerable populations.

Deadline to register is Thursday, Nov. 5, 2020.

Learning Objectives

  • Identify the premises for empathy-based care
  • Identify the elements of the IN GEAR model for empathy conveyance
  • Recognize internal or external cues associated with interactions that invite judgement
  • Implement counter cues to shift from a view of judgement to one of understanding
  • Demonstrate the conveyance of empathy

To book alternate training for more than 10 staff in your office, email Lynn Kuchard at kuchard@hhsc.ca. This training is sponsored by the Hamilton Health Sciences Self-Management Program.

Register

* = Required

Contact Information

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