Health literacy refers to a person's ability to access, read, understand and use health related information to make informed decisions and modify behaviours that affect their healthcare needs. Promoting health literacy among patients creates a more collaborative care environment, one that empowers patients to have greater involvement and control over health decisions.
During this 3.5 hour workshop, participants will gain an understanding of health literacy concepts and learn practical skills for clear and effective communication with patients and family members.
Deadline to register is Friday, Nov. 13, 2020.
To book alternate training for more than 10 staff in your office, email Lynn Kuchard at firstname.lastname@example.org. This training is sponsored by the Hamilton Health Sciences Self-Management Program.