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Health Literacy

Health literacy refers to a person's ability to access, read, understand and use health related information to make informed decisions and modify behaviours that affect their healthcare needs. Promoting health literacy among patients creates a more collaborative care environment, one that empowers patients to have greater involvement and control over health decisions.

During this 3.5 hour workshop, participants will gain an understanding of health literacy concepts and learn practical skills for clear and effective communication with patients and family members.

Deadline to register is Friday, Nov. 13, 2020.

Learning Objectives

  • Define "health literacy"
  • Identify prevalence and effects of low health literacy
  • Understand their role and importance clearly
  • Apply universal precautions in health communication

To book alternate training for more than 10 staff in your office, email Lynn Kuchard at This training is sponsored by the Hamilton Health Sciences Self-Management Program.


* = Required

Contact Information

Personal Information and Privacy

Any personal information or personal health information submitted in writing will be collected, used and disclosed by members of Regional Council and Regional staff in accordance with the Municipal Freedom of Information and Protection of Privacy Act or the Personal Health Information Protection Act, where applicable.

Freedom of Information

Any information you share will be used only for the intended purpose for which it was provided. If you have any questions, email our Access and Privacy Office or call 905-980-6000 ext. 3779.

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