Ordering Vaccinations

Orders for vaccinations can be made by:

  • Physicians
  • Nurse Practitioners
  • Walk-in Clinics
  • Community Health Centres

Note: Allow three business days to process vaccine orders.

Order Vaccines

Step 1: Print and Complete the Request Form

Step 2: Fax your Completed Form

Fax the following information to 905-688-4667:

  • Completed order form
  • Current four week copy of the temperature log (with facility name clearly identified)

Additional Information

Order rabies vaccine

What to keep in mind when ordering

  • Check and record the current vaccine inventory in the column provided ("Doses on Hand") to assist in how much vaccine to order
  • Maintain no more than a one month supply of vaccine at any time as per the Ministry of Health and Long-Term Care Vaccine Storage and Handling Guidelines
  • Include a current four week copy of the temperature log (up to the present day). Check and record fridge temperatures twice daily (including the time temperatures were taken and the recorder's initials).
  • When picking up vaccine, bring the transport cooler, cold packing materials (ice packs and gel blankets) and a digital transport min/max thermometer (not the fridge thermometer)
  • The transport cooler must be between +2.0 C and +8.0 C for vaccine to be released

Options to receive vaccine order

Delivered to the facility as per the Vaccine Pick-up and Delivery Schedule

- or -

Picked up at one of Public Health offices:
  • All orders from the Thorold location (Campbell East entrance) can be picked up Monday to Friday from 8:30 a.m. - 4:30 p.m. (except for statutory holidays)
  • Deliveries to Niagara Falls, Fort Erie and Welland occur on Monday and Wednesday only (except for statutory holidays)
  • All orders from the Niagara Falls, Fort Erie and Welland offices must be picked up by noon every Friday (orders cannot remain in the offices over the weekend)

Return vaccines

Call the Vaccine Preventable Disease program at 905-688-8248 or 1-888-505-6074 ext. 7396 for more information (Mon. - Fri., 8:30 a.m. - 4:30 p.m.)


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