Referral to Mental Health Program

We offer several different mental health services for adults and youth. Each service has different eligibility criteria. Before referring, check the eligibility criteria for each service.

  • Most services are free. There is a small fee for some materials in group treatments.
  • The program is funded by the Ministry of Health and Long Term Care
  • Services are provided in the home or a community setting of the client's choice
  • Office visits are available

Make a Referral

Referrals can be made by accessing the referral form or calling our intake line at 905-688-2854 ext. 7262. The referral form for each program is listed in the referral column below.

Available Programs

Program Details Referral
Telemedicine

A service for people who need a psychiatric assessment to determine a diagnosis or to have their medication evaluated.

People will meet with a psychiatrist using secure video conferencing.

Eligibility criteria

  • Ages 16 years or older
  • Referring physician or nurse practitioner must be willing to follow the treatment plan recommended by the psychiatrist

Must be completed by a family physician or nurse practitioner

Complete the telemedicine referral:

Assertive Community Treatment Team Assist individuals with the most serious and persistent mental illness.

Individuals served by this service often have co-existing problems such as homelessness, substance abuse or involvement with the judicial system.

Eligibility criteria

  • Ages 16 and older
  • Suffer from a psychotic (e.g. schizophrenia) or bipolar disorder with psychotic features
  • Experience ongoing illness that impacts several aspects of their life including: activities of daily living, housing, finances, general health and relationships
  • Have had multiple hospital admissions
  • Need treatment support provided in their home or community
  • Have not been successful with less intensive programming
  • Have a focus on recovery
  • Can work with a team of professionals

Anyone

Call our intake line at 905-688-2854 ext. 7262 or download and fax form.

Clinical Case Management Support to individuals with serious, ongoing mental health needs.


Eligibility criteria

  • Ages 16 and older
  • Suffer from ongoing and serious mental illness
  • Have difficulty managing medication and its side effects
  • Need help coordinating multiple services
  • Need help with life skills and activities of daily living
  • Require education and counselling for themselves and their family

Anyone

Call our intake line at 905-688-2854 ext. 7262 or download and fax form.

Early Psychosis Intervention Treats individuals who may have a first episode psychosis as soon as possible.


Eligibility criteria

  • Ages 14 - 35
  • Suspected of experiencing symptoms of psychosis, or has been diagnosed with a first episode of psychosis
  • Has never been treated for psychosis, or has been treated with an anti-psychotic medication for less than six months
  • Supported by a family physician willing to continue with treatment recommendations

Anyone

Call our intake line at 905-688-2854 ext. 7262 or download and fax form.

Geriatric Mental Health

Ongoing follow-up support to seniors in a safe environment of their choosing, in the form of:

  • Counselling
  • Health education
  • Advocacy
  • Support for family
  • Links to community supports

Eligibility criteria

  • Ages 60 years or older
  • Suffer from serious and ongoing mental illness
  • Need help with life skills and activities of daily living
  • Need education about mental illness
  • Need help accessing appropriate services
  • Not in long-term care facilities

Anyone

Call our intake line at 905-688-2854 ext. 7262 or download and fax form.

Youth Mental Health and Addiction Service

We offer two streams of care for youth needing mental health treatment and support: Treatment and Transition Support.

Anyone

Call our intake line at 905-688-2854 ext. 7262 or download and fax form.

 

Treatment Stream

The Treatment Stream provides assessment, treatment plan and counselling for young people 17 to 25 years of age experiencing emerging mental health or addiction concerns.

Eligibility criteria

  • Ages 17 - 25
  • Have no prior specialized child / mental health treatment in the last six months
  • Not meet referral criteria for other mental health and addiction services
  • Have exceeded the maximum age of other youth mental health services
  • Be a Niagara resident
 
 

Transition Support Stream

The Transition Support Stream offers offers transition support and help navigating adult mental health system and community services. It's for young people 16 to 19 years of age with complex mental health or addiction issues who are moving into adult mental health and addiction services.

Eligibility criteria

  • Ages 16 - 19
  • Youth who do not qualify for existing primary care mental health or addiction services
  • Those who are experiencing barriers to existing services
  • Individuals who have not received adolescent mental health or addiction services in the last 12 months
  • Clients who are no longer eligible for adolescent mental health or addiction services due to age
  • Be a Niagara resident
 

Group Treatment (Ages 16 and older)

Program Target Referral
Anxiety and Panic Disorder Individuals who experience difficulties facing activities of daily living due to anxiety or phobia

Self-referral

To refer, call our intake line at 905-688-2854 ext. 7262.

Dialectical Behaviour Therapy
(Borderline
Personality Disorder)
Individuals who struggle to regulate emotions, impulsive behaviors (including self harm), and to manage interpersonal relationships

Self-referral

To refer, call our intake line at 905-688-2854 ext. 7262.

Hope Recovered (Trauma) Individuals with post-traumatic stress disorder or are experiencing trauma symptoms

Self-referral

To refer, call our intake line at 905-688-2854 ext. 7262.

More Information

Intake calls are answered Monday to Friday between 8:30 a.m. and noon at 905-688-2854 ext. 7262.


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