Self-Isolation

You are to self-isolate if you fall under one of the following:

  • Start to develop symptoms
  • Are living with a household member that has symptoms and is being sent for COVID-19 testing
  • Are a close contact of a positive case with COVID-19
  • Are a laboratory confirmed case with COVID-19
  • Are required to do so under the Quarantine Act due to travel outside of Canada

Download self-isolation information sheet.

How to Self-Isolate

  • Stay at home and indoors. Don't go to school, work or any public areas.
  • Stay in a separate room away from other people in your home at all times, including when sleeping
    • Have a caregiver bring meals and supplies to the room and drop off outside the door
    • Have a bathroom in your home dedicated to only you. If a bathroom needs to be shared, clean after every use.
    • No sharing of utensils, toothbrushes, iPads, gaming devices, headsets, towels, etc.
    • If you must leave your room, wear a mask if you have one
    • Keep a physical distance of two metres from other household members
    • Keep rooms in the home well ventilated, such as keeping a window open if possible and tolerated
  • No visitors
  • You may go outside in your own backyard or balcony. Ensure to clean doorknobs after each use.
  • Don't use public transportation, rideshare companies or taxis
  • Cancel non-urgent appointments
  • If you must go out for a medical appointment or urgent care, you must contact the COVID-19 Info-Line at 905-688-8248 press 7, then press 2 and a public health professional will give you detailed instructions to follow to protect you, your family and members of the public
  • Make alternate arrangements to support children and other dependents
  • Ask a friend or family member to help you get a supply of groceries and other necessities. Don't go out and get them yourself.

If you develop symptoms within 14 days of your self-isolation period, you must remain in self-isolation for an additional 14 days from the day your symptoms started.

If your symptoms get worse, immediately contact your health care provider, the Niagara Region Public Health COVID-19 Info-Line at 905-688-8248, press 7 and then press 2, or call 911.

The duration of your self-isolation will be for a minimum of 14 days. For some, self-isolation will last much longer. This is based on your personal health situation. Guidance will be provided by your health care provider or by a public health professional monitoring your case.

It's normal to feel sad, stressed, confused, scared or anxious during times of crisis. Try to focus on what you can control, and allow your emotions to come and go like a wave. Here are helpful tips on coping with self-isolation.

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