Novel Coronavirus (COVID-19)
Novel Coronavirus (COVID-19) Info-Line
Talk to a public health professional Monday to Friday, 9:15 a.m. - 8:30 p.m. and Saturday and Sunday, 9:15 a.m. - 4:15 p.m.
- 905-688-8248 press 7, then press 2
- Toll-free: 1-888-505-6074
- COVID-19 Info-Line wait times
- Chat online in 90 different languages with auto-translate
- Physicians and primary care providers
Reopening your Business
Many local businesses, services and outdoor facilities will start to reopen as Niagara moves into Stage 2.
Learn about public health measures and guidelines your business must follow when reopening.
Health and Safety
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Symptoms and Risk
Learn about the signs of infection -
Testing and Lab Results
How to get tested, register for MyChart and find your results online -
Self-isolation
Self-isolation is for a minimum of 14 days -
How to Protect Yourself
Steps for physical distancing, face covering, cleaning and disinfecting -
Frequently Asked Questions
Information on travel, large gatherings, severity and transmission -
Posters and Resources
Print posters for your business, information from government organizations
Community and Business
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Service Disruptions
List of Niagara Region services that are closed or cancelled -
Financial Assistance
Social assistance and federal benefits for individuals and families -
Community and Social Services
Emergency child care, shelters, food, mental health and seniors support -
Taxes and Water Bills
Changes to property taxes, water and wastewater bills -
Information for Regional Employees
Resources and information for Regional employees -
Economic Support for Businesses
Services and resources for businesses
Stay Connected
State of Emergency
Niagara Region and Niagara's 12 local municipalities have jointly declared a state of emergency in response to COVID-19 to help protect the health of Niagara.
Joint message on state of emergency
Enforcement of Emergency Orders
During normal business hours, call your municipality's bylaw office. After 4:30 p.m., call our dispatch line at 905-984-3690 or 1-877-552-5579. Don't call 911.
© Niagara Region - 1815 Sir Isaac Brock Way, Thorold, ON, L2V 4T7 - Phone: 905-980-6000, Toll-free: 1-800-263-7215
