Job Posting #21526

EMS Program Psychologist

Closing Date:Thu., Jan. 24, 2019
Department:Public Health and Emerg Servs
Location:Niagara Emergency Medical Svcs
Type:Temporary On Demand
Duration:To be determined but possibly up to 1 year
Union:Non Union
Salary:$55.29 - $65.05 per hour
Work Hours:0 hrs / week

Temporary Duration

Approximate Duration: To be determined but possibly up to 1 year

Important Notice and Amendments

Please note this position requires flexible hours - hours of work could be between 0 to 35 hours per week or on an as needed basis.

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Salary Pending Review

Reporting to the Deputy Chief, Operations the EMS Program Psychologist is responsible to act as a project lead and consultant on program development and evaluation. 

This role will lead the development of programs that will strive to ensure Niagara Emergency Medical Services can improve and maintain a psychologically healthy organization. 

This role will be responsible for the development and implementation of the Niagara Emergency Medical Services Psychological Wellness and Post Traumatic Stress Disorder Prevention Plan. 


  • Doctoral degree in Psychology
  • Specializing in Industrial – Organizational Psychology or Clinical Psychology is preferred


  • Minimum of five (5) years of clinical experience in the care of mental illness
  • Three (3) years of experience supporting employees with their return to work, working with benefit carriers and WSIB
  • Knowledge of community mental health and addiction resources
  • Clinical experience in general psychiatry, crisis and psychosocial intervention
  • Experience in the treatment of emotional, cognitive and behavioural dysfunction
  • Trained and experienced with cognitive behavioural therapy
  • Experience working as part of a multi/interdisciplinary team
  • Must be a self-starter, work well independently and within a dynamic team
  • Excellent organizational, communication (verbal and written), computer literacy, and interpersonal skills
  • Previous experience with the development of psychological wellness programs, specifically supporting prevention and return to work of staff is preferred
  • Demonstrated knowledge and experience with emergency services such as EMS, Police or Fire is preferred.
  • A current member in good standing with the College of Psychologists of Ontario
  • Certified Trauma Specialist (CTS) or Certified Trauma Treatment Specialist (CTTS) is preferred


1. Program Development With a focus on workplace psychological wellness this position is responsible for the review of current programs as well as the development and implementation of sustainable policies/procedures and programs that support a psychologically well organization.  Able to provide specialized services such as training and curriculum development. • Develop and communicate a strategic plan for health and wellness initiatives and programs to support the NEMS Psychological health and wellness.  Prevention methods, building awareness and resiliency of staff to ensure positive mental health
  • Research, develop and administer proactive solutions to ensure positive mental health of staff
  • Accountable for project management of various initiatives and implementations within the Emergency Services Division
  • Establish communication and reporting structures to ensure strong linkages and procedures with corporate divisions to clarify accountability and facilitate a coordinated approach to planning, issue identification and problem solving for day-to-day operations.
  • Develop and deliver presentations, information, and training sessions to staff
  • Develop a training program to assist both Managers and Employees with appropriate support mechanisms to maintain productivity and attendance at work

2. Return to Work and Stay at Work Support Uniquely positioned to efficiently synthesize clinical information, appreciate differential diagnosis and together with the treating clinician develop and provide effective management of treatment strategies and return to work strategies.
  • Develop appropriate generic return to work plans that can be personalized to meet the functional abilities of the worker
  • Establish appropriate benchmarks and check-in durations
  • Support employees with their early and safe return to work
  • Liaison between the treating physician, Health, Safety and Wellness staff, Supervisor and employee to support the early and safe return to work
  • Ensures all claim types are appropriately identified and documented
  • Develop case management strategies and support the Health, Safety and Wellness staff with determining case streams (WSIB, LTD, sick)
  • Provide doctor to doctor consultation to facilitate appropriate treatment programs and return to work plans
  • Communicate with third party providers (WSIB and LTD carrier)

3. Serving as an internal consultant to NEMS on human capital issues such as candidate suitability, talent management, career paths and workforce development, organizational development, motivation, leadership, and evaluation, using behavioral science as the foundation for organizational assessments and interventions.
  • Designing and implementing surveys to support data driven decision-making around human capital issues or enable program evaluation
  • Planning and conducting job analysis studies, the results of which serve as the foundation for a variety of human resources programs such as developing tests and other assessments used for frontline hiring, developing training curriculum for new hires, and developing career paths
  • Designing, developing, and validating employee selection tests and related instruments for application to specific and general examining needs, and conducting studies to determine the predictive effectiveness of existing tests for specific occupations. Using classical test theory and item response theory to develop assessments,
  • Participating in all phases of the research process, including problem definition, planning, execution, analysis, interpretation, and reporting of results.
  • Preparing and presenting briefing materials that communicate technical information to non-technical audiences of all levels documenting applied research study methods and results in technical reports

4. One on One assessment and referral
  • Provide assessments of mental health and risk factors and coordinate referrals with professionals
  • Nurture and support staff and encourage them to develop self care while finding a balance between multiple demands
  • Persuade staff to seek appropriate professional help and to attend appointments
  • Write referral reports to other health professionals including general practitioners, psychiatrists, and other specialists
  • Plan and coordinate a variety of events and activities
  • Review, assess, and recommend changes to enhance the effectiveness of service delivery models
  • Maintain and safeguard the confidentiality of client records

    Special Requirements

    • Ministry of Health Emergency Health Services Identification Card
    • In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate for the vulnerable sector
    • Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons
    • Vaccine: Influenza Shot – Preferred
    • Fluency in both English and French – Asset
    • May be required to support emergency operations under the incident management structure, at the direction of the Emergency Operations Centre Director
    • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect

    Closing Statement

    Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!

    Let us know why you would be an excellent team member by submitting your online application.

    We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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