Job Posting #19553

Enterprise Infrastructure Architect

Closing Date:Fri., Jan. 26, 2018
Department:Enterprise Resource Mgmt Servs
Location:Headquarters Campbell East
Type:Regular Full-Time
Union:Non Union
Salary:$81,090 - $95,400
Work Hours:35 hrs / week

About Niagara Region

Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada's most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada's most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario's most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.


Reporting to the Manager Infrastructure & Telecommunications, the Enterprise Infrastructure Architect is responsible for providing leadership and strategy related to planning, design and validation of new or updated IT environments and services. 

This role is responsible for the administration and update of network and security policies and systems, as well as ensuring strategic alignment of IT standards, practices and policies. 


  • Bachelor’s degree in Information Technology, Computer Science, related discipline or equivalent combination of education and experience.


  • 8 years’ experience in Information Systems and Technology in a medium to large sized data center and network security and design environment.
  • 5 years’ experience in disaster recovery planning
  • 3 years project leadership or management experience preferred.
  • VoIP and PBX networked systems experience preferred.
  • Cisco Certified Networking Professional (CCNP) and Certified Information Systems Security Professional (CISSP) Certifications.
  • In-depth knowledge of data centers and networking environments, coupled business continuity and disaster recovery planning.
  • Knowledge of 1) Microsoft products, such as Windows Operating Systems, Messaging and Collaboration, Office Productivity Suites, Security Product Suites, 2) network appliances and technologies i.e. CISCO, 3)  VMWare Virtual Infrastructure such as ESXi, ESX, and VDI,  4) Enterprise wireless products such as Aruba controllers, Access Points and monitoring solutions, and 5) enterprise storage and SaaS solutions (Fibre attached SAN’s & Office 365).
  • Certified Business Continuity Planner (CBCP) or Associate Disaster Recovery Planner accreditation preferred.
  • MCSE (Microsoft Certified Systems Engineer) or MCITP (Microsoft Certified IT Professional) designation preferred.
  • Project management certification (i.e. PMP) preferred.


IT Infrastructure Strategy & Design
  • Provides planning and direction for data center and disaster recovery sites, including: wide area network, server infrastructure, storage, backup, disaster recovery and security.
  • Evaluate existing conditions determines or identifies technical requirements, evaluates alternatives.
  • Assist in the development of business case proposals for IT Infrastructure initiatives in conjunction with input by other IT peers and departments.
  • Assist with the development of long-term strategies to ensure timeliness, compatibility, and integration with overall IT back-end infrastructure ensuring software compatibility and sustainability.
  • Periodically contribute to the review and revision of the Corporate IT Infrastructure plan, with input from departmental stakeholders and senior management.
  • Technical lead and participates in committees and work groups across areas and departments to address specific projects and issues.
  • Provide IT Infrastructure architectural expertise, advice, direction, and assistance to the Infrastructure & Operations team.

Disaster Recovery & Business Continuity – Design and Solutioning
  • Responsible for ensuring the availability of all critical corporate infrastructure technologies and highly sensitive data such as Financial Systems, Microsoft Messaging, mobile device management services and all externally public facing systems hosted at and for the Region.
  • Responsible for the development of architectural design and implementation of complex enterprise disaster recovery plans in accordance with established recovery time objectives and recovery point objectives.
  • Identify vulnerable areas within the Region’s critical infrastructure functionalities and provide/execute on those recommendations.
  • Recommend and implement disaster avoidance and business impact reduction strategies.
  • Direct and coordinate staff and other departmental key staff for testing of disaster recovery strategies. 

Network Design and Administration
  • Responsible for network design and administration, including the maintenance, sustainment, and implementation of the regional data centers - primary data center and secondary disaster recovery site.
  • Responsible for the analyzing, designing, maintaining and the administration of network infrastructure and application components.
  • Provides direction, information, and recommendations regarding network configurations and installations. Design and assist with the setup of Firewalls, VLAN’s and VLAN stretching, VPN’s, and various Security appliances.
  • Responsible for maintaining the local and wide area networks, remote access technologies, backend enterprise storage and SAN connectivity.
  • Accountable for the network design and sustainment of the internal and public facing presence of the Niagara Regions I.T infrastructure.
  • The operability and high availability of regional I.T infrastructure 24x7x365 – of all network related services and applications.
  • Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts and recommend technologies that will increase cost effectiveness and systems flexibility and recommend technologies that will increase cost effectiveness and systems flexibility.

Security Design & Administration
  • Responsible for defining security frameworks for existing and new systems which include developing, implementing, maintaining policies, standards, guidelines, and procedures.
  • Designs and maintains the network core switch and firewall rules and security logs.
  • Monitors IDS/IPS network security logs for intrusion detection.
  • Perform risk assessments, and prepare action plans to assure a secure information environment for existing and new applications.
  • Actively recommend changes to establish methods and procedures, suggest alternative solutions and new methods to improve quality and increase productivity.
  • Works with IT team to design, co-ordinate, and direct activities to implement and maintain a network security infrastructure including wired and wireless systems and handheld mobiles, against internal and external intrusion threats.
  • Implement security services (firewalling, NBD - network boundary devices), identity and access management products, anti-virus, anti-spam, trusted time sources, content management, file integrity tools, audit and IDS products, and encryption tools

Policy and Guiding Principles Development
  • Assists in developing policies (i.e. Remote Access and Password policies), including the research, analysis, consultation and synthesis of information to produce the recommendations.
  • Enforces data center network guidelines, processes, policies and change controls to promote the stability, efficiency, and effectiveness of regional infrastructure.
  • Informs and mentors other staff members on their responsibilities concerning IT business policies and procedures, and accompanying emergency response documentation.
  • Ensures effective corporate and regional policies and standards are followed, in co-ordinance with current network internal/external controls.
  • Contributes to the creation and sustainment of technology frameworks (e.g. regional/corporate architectures, methodologies, tools, techniques and standards).
  • Assist and provide input into policies and processes around data security and business continuity, with a focus on best practices and techniques.

Shared Services
  • Recognize and promote opportunities to offer viable IT services under a shared services model to Regional agencies, boards and commissions.
  • Participate in service review and Service Level Agreements for the provision of related shared services (i.e. data center co-location).
  • Provide strategic counsel to internal staff and shared service partners on technical related issues, with regard to IaaS (infrastructure as a service), SaaS (software as a service) and other cloud technologies.

Special Requirements

  • In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate.
  • Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.
  • Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values of service, honesty, choice, partnership and respect.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow's challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

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