Departments and Agencies
Department Structure
Office of the Chief Administrative Officer (CAO)
Implements the policies and direction of Regional Council. Oversees the following divisions:
- Regional Clerk
- Economic Development
- Human Resources
- Corporate Strategy and Innovation
Community Services
Helps some of Niagara's most vulnerable people with:
- Children's Services
- Homelessness Services and Community Engagement
- Housing Services
- Seniors Services
- Social Assistance and Employment Opportunities
Corporate Services
Provides a range of services to support regional departments, including:
- Business licensing and enforcement
- Construction, energy and facilities management
- Financial management and planning
- IT solutions
- Legal and court services
- Procurement and strategic acquisitions
Planning and Development Services
Oversees planning initiatives to support effective and responsible growth and development, including:
- Development applications and analysis
- Land use planning
- Infrastructure and development engineering
- Urban design and landscape architecture
Public Health and Emergency Services
Delivers a range of health and safety programs, including:
- Immunization and other clinics
- Disease and injury prevention
- Inspections of restaurants and other businesses
- Sexual health
- Family health
- Emergency medical services
- Regional emergency planning
Public Works
Services delivered include:
- Production of clean drinking water
- Treatment of wastewater
- Maintaining regional roads and bridges
- Waste and recycling collection
- Operating landfill sites
- Regional transit
Agencies, Boards and Commissions
We have partnerships with three self-governing organizations that deliver services for the region: