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Refund Policy for Online Payments

If you require a refund, complete and submit the form below.

Return policies vary depending on your type of purchase and the Niagara Region department, so you may be required to provide more information.

A representative from Niagara Region will contact you within five business days to resolve your request.

Request a Refund

* = Required

Contact Information

Personal Information and Privacy

Any personal information or personal health information submitted in writing will be collected, used and disclosed by members of Regional Council and Regional staff in accordance with the Municipal Freedom of Information and Protection of Privacy Act or the Personal Health Information Protection Act, where applicable.

Freedom of Information

Any information you share will be used only for the intended purpose for which it was provided. If you have any questions, email or call 905-980-6000 ext. 3779.

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